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iMore Question
I can not unlock my IPad mine- the screen is frozen nothing I touch works. I can even turn it off.
When I look at the screen I see a msg in the middle that is I Cloud Backup . It says it is unable to access the account thmskingsley@yahoo.com. Review your account information settings. there are two buttons to choose from Ignore or Settings. Nothing works when I press the screen. I tried to turn it off and can't even get the slide to unlock to work.
When I look at the screen I see a msg in the middle that is I Cloud Backup . It says it is unable to access the account thmskingsley@yahoo.com. Review your account information settings. there are two buttons to choose from Ignore or Settings. Nothing works when I press the screen. I tried to turn it off and can't even get the slide to unlock to work.