I am very new to iphones so this may sound odd. I am trying to do this correctly but find myself not being able to start the process. I cannot power my iphone 7 Plus off. It makes sense to have the phone off, is there any way around doing that? I tried to run out the battery and thought i should ask some questions first.
My phone has the itunes screen on. I was able to connect to itunes and try to do a restore. After getting error 9006 I was able to turn off firewalls and start over. Finally, i thought, this is actually going to work. The files downloaded and then extracted. Much to my surprise i got a new error message saying that itunes cannot recognize my device.
In search of a fix for my new dilemma I ended up here.
I am doing everything I can to avoid going to the apple store. Is there anything I can do? I don't know if I need to provide any additional information about my phone to get help here but i would like to try.
Thank you for your time
My phone has the itunes screen on. I was able to connect to itunes and try to do a restore. After getting error 9006 I was able to turn off firewalls and start over. Finally, i thought, this is actually going to work. The files downloaded and then extracted. Much to my surprise i got a new error message saying that itunes cannot recognize my device.
In search of a fix for my new dilemma I ended up here.
I am doing everything I can to avoid going to the apple store. Is there anything I can do? I don't know if I need to provide any additional information about my phone to get help here but i would like to try.
Thank you for your time
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