I'm pretty much pissed with Apple. So I took my iPhone to the store to get my display fixed. I had some weird spots on my display. So the Tech inspects my phone to make sure it wasn't water damage didn't see any signs of water damage. So the Genius Tech took my phone. He said it would take about 30 minutes to fix and it would be cover by Warranty. So over 2 hours went by and I saw customers who came in after me get Service and leave. I ask about my phone. So around 5 to 7 minutes later. The Tech walks out with my phone and replacement phone box. Tells me my phone was bent. And I would have to pay $329 for the replacement. First off, I had my phone in a case with tempered glass since day one. Never had my phone in a pocket. Carried only in purse btw my phone is the heaviest item in my purse. Never dropped my phone. So how did my phone get it bent. I never knew my phone was bent. It didn't look bent by looking with naked eye. I ask the different techs to show where my phone was bent. They couldn't show me by pointing it out on my phone nor did my phone wobble when it was completely on the table. The test they did to show it was bent. Was hanging the camera section part of the phone off the table and press either side if your phone wobbles its bent (no case on). I believe I received a bent phone out of the box or a defective phone for it to bend that easily under normal use. So I had to talk to 3 people. Apple still wanted me to pay $329. No way I was going to pay that I just paid $500 for this iPhone 6 + 128GB. I asked to use one of their phones or charger to charge my phone received my phone back at 1%. The lead Tech refused said it was against policy that I couldn't call AppleCare from an Apple Store since they are also AppleCare. So he comes back he says because of your bad service and long wait. We are going to give you the replacement for free. Not because we believe your phone was bent under normal use... Blah blah blah... The phone only bends under extreme force it will not bend under normal circumstances. #Bendgate is real. I thought too that it would only bend under extreme force and use but that not true.
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Sent from my Glamorous Gold iPhone 6+ using Tapatalk