1. iMore Question's Avatar
    phone is disabled. forgot passcode. what can i do to fix this without losing everything in my phone
    12-26-2015 10:23 AM
  2. Rob Phillips's Avatar
    As long as you have a backup (iCloud or iTunes) you can restore from that. iCloud backups usually take place when your phone is plugged in and on wifi.
    If you need help on reactivating your phone go here: https://support.apple.com/en-us/HT204306
    12-26-2015 10:50 AM
  3. Just_Me_D's Avatar
    phone is disabled. forgot passcode. what can i do to fix this without losing everything in my phone
    Nope. You will have to restore the device via iTunes and you will lose all data currently on it. Having said that, if you have a recent backup, either iCloud or iTunes, then you can restore the data contained in the backup.
    Dave Marsh likes this.
    12-26-2015 11:50 AM

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