1. iMore Question's Avatar
    I dropped my phone in water ever since it hasn't been letting me use my finger print
    03-14-2016 03:28 AM
  2. robertk328's Avatar
    Hi there,

    Can you clarify whether the phone won't let you add a fingerprint to Touch ID or it won't let you use it? Dropping it in water, there's a good chance the Touch ID sensor is damaged. Is there an Apple Store nearby where you can take it? Or call Apple support and see if they can run a diagnostics test over the air?
    03-14-2016 04:34 AM

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