Why can’t I FT Mama on her iPhone?

[blessed2bamommie]

 

[Just_Me_D]

Is it possible you mistakenly FaceTimed her home number instead of her mobile number? If not, are you positive your mom has FaceTime enabled?

 

[blessed2bamommie]

No because the number in the error is her iPhone. She did because I think she didn’t before and she checked. Interestingly the 9 yo went to messages and was able to do it!