• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Touch ID failure

plot_almighty

Member
May 15, 2014
21
0
0
Lately I've not been able to use Touch ID on my 5S. Every time I go to set it as an unlock for my phone it doesn't take a second before it tells me the operation failed. I've updated to iOS 8, performed a full restore, all but scrubbed the sensor, and scoured the net for a fix, but 99% of the fixes assume you can attempt to register a finger print before it fails. Mine just straight up fails without a finger being there.

Information to note: I've had my screen replaced twice by a local third party store that's usually good about getting it right. For some reason they put on my silver 5S a gold fingerprint sensor.

Any thoughts or fixes I haven't listed?
 

BreakingKayfabe

Well-known member
Sep 12, 2008
8,446
53
48
If they replaced the Touch ID sensor, it will no longer work. The processor will not register with a new hardware sensor.
 

Ask The Community

Latest posts

Trending Posts

Members online

Forum statistics

Threads
255,046
Messages
1,754,351
Members
440,933
Latest member
Odonaata