• Welcome to the all-new iMore Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Just noticed a dead pixel in the middle of the screen...

jayfry

Active member
Sep 13, 2012
32
1
0
when I first bought the iphone 4, i have 5 dead pixels lol... but i took mine to apple... i also bought it from apple.
 

Lynx

Well-known member
Feb 11, 2011
242
9
0
Yup I have the same thing. I called and they told me to setup a genius bar appointment which I did. I'm going this evening to get it replaced.
 

lindsey202004

Member
Aug 9, 2012
21
1
0
My iphone has a speck of dirt or lint or something under the screen. I don't think it would be a pixel out on mine because I can see it when the screen is black. It is very small and I can't hardly see it, but I do know it's there. I don't know if I should take it back to exchange it and risk getting a phone with bigger issues or not.
 

EvilJack

Well-known member
Oct 9, 2011
127
12
0
Yup I have the same thing. I called and they told me to setup a genius bar appointment which I did. I'm going this evening to get it replaced.


Do they have 5's in stock to replace your phone?
 

Bias X

Well-known member
Aug 2, 2011
565
30
0
Isn't Apple's policy like 5 dead pixels to replace?
Same goes for At&t. I had to talk with a manager for hours to get him to exchange my HTC HD7s, even though the dead pixel was font and center.

Oh well, good luck to you.
 

Tanbam

Well-known member
Feb 11, 2012
190
3
0
Apple will replace with a single bad pixel, at least in my experience.

Apple replaced my 4S a couple of weeks ago for a lighter spot on the screen. Not bad pixels, but a small splotch where the backlight seemed to shine a wee bit brighter than the rest of the screen, right in the middle.
 

Bias X

Well-known member
Aug 2, 2011
565
30
0
A defect is a defect no matter the size.

Not in Apple's eyes.
It appears iPhones up to a 3.5inch size are able to be replaced for a single dead pixel according to this leaked document.
Unsure about the iPhone 5, I assume the same though.

But a iMac could have up to 8 or more and not get fixed.
 
Jul 6, 2011
17
0
0
I ended up just walking into the Apple store (actually two; the first store was OUT of replacement devices) and they swapped it right out. Good to go.
 

Ask The Community

Trending Posts

Forum statistics

Threads
255,046
Messages
1,754,329
Members
440,933
Latest member
Odonaata