iPhone 5 network or phone issue?

anygivensunday

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Aug 1, 2012
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I got the iPhone 5 a couple days ago. 2 of them a 32 and 64 . My 32 gets full bars all 5 and my 64 in same location (home ) only gets 2 or 3 consistently. Does any one know why there is such a difference in the signal one phone is getting opposed to the others i have tried restoring as new even though I set up as new and reset network settings twice. I'm not sure if its my phone or network I am in the heart of lte and 3G coverage in my area. Any suggestions? Any at all would help thanks.
 

John Yester

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They could both be hitting separate towers... Worst case, take it in and have it looked at.

This could help with measuring signal.

Dial *3001#12345#* and hit “Call” if you haven’t done so already to launch Field Test

Now hold down the Power button until the “Slide to Power Off” message appears, then release the Power button and hold the Home button until Field Test quits

Tap the signal bars or signal numbers to switch between the two


A signal number of -105 is considerably worse than a signal of -70. You’ll generally find that anything approaching -100 or lower is fairly bad reception, while anything above -80 is usually good, and if you tap the number signal it’s usually shown as full bars. The full range of the signal numbers extends from -40 to -120, with -120 being a nearly impossible number to see because it means no reception, and -40 would be about the strength you’d get being right alongside a tower
 

cardfan

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Oct 26, 2004
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I got the iPhone 5 a couple days ago. 2 of them a 32 and 64 . My 32 gets full bars all 5 and my 64 in same location (home ) only gets 2 or 3 consistently. Does any one know why there is such a difference in the signal one phone is getting opposed to the others i have tried restoring as new even though I set up as new and reset network settings twice. I'm not sure if its my phone or network I am in the heart of lte and 3G coverage in my area. Any suggestions? Any at all would help thanks.

Take screen shots just to have something to show them in Apple store. You always want evidence to back up a claim that could be hard to reproduce. Is it worth an exchange? Don't know.
 

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