dfb8085
Well-known member
When I bought my first defender for my iphone 5 it was terrible. I bought it online from Amazon and it said from otter box sold through amazon. The packaging was all otterbox. I said that just to let everyone know it was not a knock off. Anyway the material was very loose fitting and the belt hook was always catching on the little rubber strip and would not always go completely on causing the phone to sometimes come loose from the holster. Well after about a week the little rubber strip broke and i just returned it to amazon. A couple of months has gone by and I still was not satisfied with other brands I had tried. I wrote to otterbox and asked customer service if they had made any improvements in their design. I was told yes they had made changes in the holster and also a better quality material was being used. Well as you can expect I was a little uneasy about buying another one site unseen. Well today I went down to the ATT store looking to see if they had any different ones in. To my surprise the guy I deal all the time at att pulled out a otter box. I opened it up and sure enough it was nothing like my first one. Not only was it a much better fit but the material was a much better grade. Not only did it feel better in my hand it went in and out the holster with ease. It has not developed the rainbow effect yet on the screen that the first one had either. So far I think it will be just fine. So everyone it is good to know that they listen to the complaints that people had and did something about it.