How do I remove a username and password from an iphone 4s

[iMore Question]

I purchased a phone from an individual and it still has their username and password in it and I can't activate it.

 

[nikkisharif]

You'll need to contact the seller so they can sign in & delete the account.

 

[HankAZ]

I purchased a phone from an individual and it still has their username and password in it and I can't activate it.

With a hammer?

Without the login credentials for the account that is currently logged in, you cannot remove the activation lock. No way. No how.

 

[Bigeric23]

With a hammer?

Without the login credentials for the account that is currently logged in, you cannot remove the activation lock. No way. No how.

This type of stuff is why I refuse to purchase used devices. :concern:

 

[Edward_Dawson]

First you need the login credentials for the account that is currently logged in and then only you can activate it.