Earpiece Crackle Sound

[rdrum]

I've had my iPhone 4 (Verizon) for three weeks now and I love it. I have started to notice a problem(?) though.

I'm getting a slight crackling/static-like sound from the earpiece speaker on my iPhone 4 (VZW). Pushing the phone tighter against my head does not resolve it, nor does holding the speaker a bit away from my ear.

Is anyone else experiencing this? I'm considering taking it to a local Apple store (lucky that I have two in town) and asking them about it, but wanted to check in here first.

IF I take it back to an Apple store, does anyone know if they will replace it with a new out-of-the-box unit, or will I get a refurb?

Cheers!
~R

 

[imwjl]

You can hear static and noise just by wearing them so I suggest sorting out whether or not this happens when you're in motion.

I noticed my iPhone headphones are more prone to this static and hearing them than the RIM OEM headphones I like to use with other phones but the iPhone's white set gives you the start, stop, advance and volume features.

Good luck.

 

[rdrum]

You can hear static and noise just by wearing them so I suggest sorting out whether or not this happens when you're in motion.

I noticed my iPhone headphones are more prone to this static and hearing them than the RIM OEM headphones I like to use with other phones but the iPhone's white set gives you the start, stop, advance and volume features.

Good luck.

Sorry - should have been more clear... I don't get the crackle/static-like sound through headphones. I only get it when I have the phone up to my head.

~R

 

[JasonG]

Try restoring the phone as that's the first thing their going to tell you to do anyways. If you take it to the apple store they will certainly replace it but it will be a refurbished phone. I know that sounds scary but often the refurb phones are better than brand new. Every refurbished iPhone I have ever gotten (3 of them) you would of never guessed that they were refurbished. It's nothing to be afraid of

 

[markhunsaker]

I do too. I have just gotten used to it. I had my hone replace once but not worth getting a replacement.

 

[brokenxreality]

I had that problem too. I got a replacement and I set it up as new iPhone instead of backup and haven't had any problems since. The replacement is not refurbished. At least that was what I was told when I got it.

 

[rdrum]

I've made an appointment with a local Apple Store for later today to talk to them about the issue and see if they recommend a solution or offer up a replacement.

 

[rdrum]

I went to the Apple Store last night and they replaced my phone with a new one (black box) - I was assured by the tech that the replacement unit was indeed a new/never-owned/never-used iPhone. From what I can tell, he didn't BS me. I suppose it helps that I was within my 30-day return period.

I've used the new unit for about 30 minutes on calls and haven't heard the same sound I heard before.

 

[brokenxreality]

Yeah they did the same thing for me. Same black like box and assured it was brand new and not refurb since I was within 30 days. I was surprised to hear such a sound on the first one. I heard it once on the new one sadly. That's good you got yours taken care of.

 

[rdrum]

Yeah they did the same thing for me. Same black like box and assured it was brand new and not refurb since I was within 30 days. I was surprised to hear such a sound on the first one. I heard it once on the new one sadly. That's good you got yours taken care of.

All I know is that if I hear the sound again, I'm not going back to the Apple Store, I'm going to see my family doctor!