So here's one that's been driving me absolutely crazy...
My wife and I live in a condo that we completely renovated in 2012. Everything in the condo was updated. Plumbing, electrical service, circuits, heating system, etc. By all accounts everything, with the exception of the frame of the house, is brand new. I'm telling you this because...
My wife and I bought bought brand new iPhone 5s smartphones. We love them. They work great. The one major issue we're having is that the TouchID sensor on both iPhones will not work when either phone is plugged into a wall outlet and charging. By "not working" I mean the TouchID sensor does not acknowledge that a finger has been placed on it. The TouchID sensor does not "shake" and display the message "Try Again" -- literally nothing happens. We are forced to use the passcode to unlock either phone.
If I take either 5s out of our house and plug it in (using the same chargers), the TouchID sensor begins to work as expected. The TouchID sensor also works fine when the same Apple USB Lighting cord is plugged into the Thunderbolt Display we have in our office.
To comply with the newer building codes, the contractor installed Tamper Resistant outlets throughout the house. These outlets -- not sure what brand they are -- are the issue. I know this because there are three Tamper Resistant GFI outlets located on/around sinks in our house. If I plug the iPhone 5s charger into one of these three outlets and plug the phone in the TouchID sensor works. Unfortunately these outlets, by virtue of being in our bathrooms and kitchen, are not really where we would ideally like to charge our phones.
Is anyone else having this issue? I would love to know why these outlets are causing this behavior as the voltage traversing the wires is just fine (verified with voltage meter).
Frustrated,
Andrew
My wife and I live in a condo that we completely renovated in 2012. Everything in the condo was updated. Plumbing, electrical service, circuits, heating system, etc. By all accounts everything, with the exception of the frame of the house, is brand new. I'm telling you this because...
My wife and I bought bought brand new iPhone 5s smartphones. We love them. They work great. The one major issue we're having is that the TouchID sensor on both iPhones will not work when either phone is plugged into a wall outlet and charging. By "not working" I mean the TouchID sensor does not acknowledge that a finger has been placed on it. The TouchID sensor does not "shake" and display the message "Try Again" -- literally nothing happens. We are forced to use the passcode to unlock either phone.
If I take either 5s out of our house and plug it in (using the same chargers), the TouchID sensor begins to work as expected. The TouchID sensor also works fine when the same Apple USB Lighting cord is plugged into the Thunderbolt Display we have in our office.
To comply with the newer building codes, the contractor installed Tamper Resistant outlets throughout the house. These outlets -- not sure what brand they are -- are the issue. I know this because there are three Tamper Resistant GFI outlets located on/around sinks in our house. If I plug the iPhone 5s charger into one of these three outlets and plug the phone in the TouchID sensor works. Unfortunately these outlets, by virtue of being in our bathrooms and kitchen, are not really where we would ideally like to charge our phones.
Is anyone else having this issue? I would love to know why these outlets are causing this behavior as the voltage traversing the wires is just fine (verified with voltage meter).
Frustrated,
Andrew