Am I the Only Person Having This HomePod Issue?

[jkeitz]

I have a pair of original HomePods. When I set them as the default output for my AppleTV4K, after about 8 hours or so, they no longer work for Apple Music. I ask for a song and I get “there was a problem with Apple Music, please try again.” The only way I can bring back Apple Music is to break the stereo pair. Then I re-pair them, but if I use them for AppleTV, the problem reoccurs. I’ve tried it with both of my AppleTV4K boxes, and the same thing happens.

I really love the Atmos audio with the HomePods, but I can’t use it because it breaks their first purpose, Apple Music.

 

[Just_Me_D]

I have a pair of original HomePods. When I set them as the default output for my AppleTV4K, after about 8 hours or so, they no longer work for Apple Music. I ask for a song and I get “there was a problem with Apple Music, please try again.” The only way I can bring back Apple Music is to break the stereo pair. Then I re-pair them, but if I use them for AppleTV, the problem reoccurs. I’ve tried it with both of my AppleTV4K boxes, and the same thing happens.

I really love the Atmos audio with the HomePods, but I can’t use it because it breaks their first purpose, Apple Music.

I doubt you’re the only one who has experienced that, but I only have one original HomePod so I’m unable to see if I can replicate the issue. I do, however, have two HomePod Minis. I’m curious to see if they’ll act in the same manner. I’ll try to test it out and then get back to you with the results.

 

[nikkisharif]

I had an issue similar to this when I first got my OG HomePod a few months back. Come to find out it was my internet provider. I had Boingo when I moved into this apartment, since it was a convenience provided by the community. The issue was that Boingo’s network doesn’t show as a completely private network even though it was setup to be specific to each apartment home & that was conflicting with the HomePod settings. In order for them to work on that network, I needed to provide Boingo with the serial number or something for them. I ended up switching to FiOS a few days later, which is what I had before & I haven’t had any issues since.