activating iOS 12

[lockiedean77]

currently I’m using an iPad mini 2 WiFi version. I know that I bought a refurbished iPad.

initially it was on iOS 9. tech news free netflix
I am able to update it to iOS 11 without any issues. (OTA updates)

however, after I updated it to iOS 12 (through iTunes - as I accidentally accept for iTunes to auto update it), I am unable to activate it at all.

if I try to activate it through WiFI, it keeps saying that activation server is unavailable, despite on Apple website says otherwise. I had been trying this since iOS 12 is released.

if I try to activate it through iTunes, it asks me to insert a SIM card (I am using WiFI only version).

anyone can help me on this? I already asked in Apple Support, no answers.

 

[Ledsteplin]

What did Apple Support tell you?

 

[bakron1]

Who did you buy the unit from? Do you have a SIM card to use to at least activate the unit using iTunes?

Otherwise as other folks have said, wait for Apple Support to reply.

 

[Just_Me_D]

currently I’m using an iPad mini 2 WiFi version. I know that I bought a refurbished iPad.

initially it was on iOS 9. I am able to update it to iOS 11 without any issues. (OTA updates)

however, after I updated it to iOS 12 (through iTunes - as I accidentally accept for iTunes to auto update it), I am unable to activate it at all.

if I try to activate it through WiFI, it keeps saying that activation server is unavailable, despite on Apple website says otherwise. I had been trying this since iOS 12 is released.

if I try to activate it through iTunes, it asks me to insert a SIM card (I am using WiFI only version).

anyone can help me on this? I already asked in Apple Support, no answers.

Did you download the ipsw file for iOS 12 and then tried to use iTunes to install it? If so, you may have downloaded the wrong file. Put the device in DFU mode, delete the ipsw file from the computer and then have iTunes download and install the correct iOS file for your specific device.

 

[doogald]

How to put the iPad into DFU mode: https://www.imore.com/how-to-iphone-ipad-dfu-mode

 

[Annie_M]

How to put the iPad into DFU mode: https://www.imore.com/how-to-iphone-ipad-dfu-mode

This has some very good and helpful information, which I have never seen this before. Thanks for sharing!