14 day return policy - problem

[steven2014]

Hi everyone

So here's the thing, I have space grey iPhone 6s Plus. I'm still within my 14 day exchange / return period and thinking of going for the gold model. Problem, finding a 6s plus in any colour in the UK is impossible. There are very limited stock, which I'm guessing is due to production problem?

Anyway. What's happens if my 14 days expires. Surely I should be able to change it still as this problem is at apples end for stock reason?

What's you thoughts?

 

[BreakingKayfabe]

I highly doubt you'll be able to after 14 days unless you make an arrangement with Apple. If it was me I'd just return it entirely if I had to so I could eventually get exactly what I wanted.

 

[TLD1]

Your being able to swap the gray phone for a rose gold one just because you prefer the rose gold probably will come to a halt on the 14th day from your purchase date. And, it will likely cost you a "restocking fee" on top as well.

The only way you'll probably be able to swap after that is if something is wrong with your SG phone...and they'd just send you a replacement of the same color.

 

[dannejanne]

Surely I should be able to change it still as this problem is at apples end for stock reason?

What's you thoughts?

No. Not a valid reason at all anywhere in the world I can imagine.

 

[Rob Phillips]

Hi there. I would say it doesn't hurt to try and good luck. Since you weren't forced to buy the space grey phone I don't think you will be able get out of it without a fee. But you don't know unless you try. Worst case, the space grey 6s Plus is a great looking phone!


Sent from my iPhone 6s Plus using Tapatalk

 

[BreakingKayfabe]

I'm assuming you bought from an Apple Store in the UK? Do they charge re-stocking fees? I doubt it.

 

[steven2014]

Yes bought from Apple Store in uk and never heard of restocking fees over here. I'll chance my luck and see

 

[Tarah Sorber]

I did the same thing that you are wanting to do. The Apple rep told me you can exchange as long as it's in the 14 day period. After that you are stuck.

 

[knotsure]

I was told at the Apple Store that the return policy has no flexibility when dealing with a carrier contracted phone. The carrier has you under contract at that point. Whether on a payment plan through carrier or a contract discounted phone. The rep also told me that if you bought it from Apple for full price then they have a little bit more flexibility and could possibly return or exchange AFTER the 14 period.

 

[shief24]

Different Apple devices -and probably has no relevance- but.. I was able to exchange a Mac Mini and iPad air for a Retina Macbook pro about 5 days after my return period. I was not in the country but I explained it to them and they ended up doing the exchange for me.

 

[steven2014]

Thankfully managed ot reserve another iphone and im still within my 14 days Now to decide...gold or silver?

 

[Bigeric23]

Thankfully managed ot reserve another iphone and im still within my 14 days Now to decide...gold or silver?

Gold.

 

[njshoregurlz]

Is there a Craigslist by you?
I say go for the gold love it


Sent from my iPhone using Tapatalk

 

[steven2014]

Went for gold must admit it does look good!

 

[Lola Macdonald]

I saw something on line to return it in a thirty day policy and i called the apple where i got it and they said i could do it and im on the 21st day i hope this helps