1. zrxoa1's Avatar
    I put my son's old 3gs on my moms line. She carries insurance on her line. A few days later the battery swelled up and destroyed the phone.

    My question is what phone do you think Asurion would replace it with?

    Do you suppose they have 3gs phones still or would they substitute a 4 or 4s?

    It will have a $50 deductible...

    Sent from my Nexus 5 using Tapatalk
    03-01-2014 03:57 AM
  2. Just_Me_D's Avatar
    The Asurian website stated the following:

    Our goal is to replace your device with your same make and model. However, some models may no longer be available. In this situation, we do our best to match feature functionality and other device qualities to determine a replacement.
    source: https://www.asurion.com/faqs/
    03-01-2014 12:15 PM
  3. iEd's Avatar
    I put my son's old 3gs on my moms line. She carries insurance on her line. A few days later the battery swelled up and destroyed the phone.

    My question is what phone do you think Asurion would replace it with?

    Do you suppose they have 3gs phones still or would they substitute a 4 or 4s?

    It will have a $50 deductible...

    Sent from my Nexus 5 using Tapatalk
    You definitely want to contact Asurion on this one. But honestly
    If the claim is covered would it make much difference what iPhone they replace it with? A busted 3GS vs a new or refurbished iPhone.4S,5c,5S.
    03-01-2014 12:48 PM
  4. zrxoa1's Avatar
    I know...anything is better than a busted phone. LOL. I was just bored last night and curious. Thought I'd ask. ;-)

    Sent from my Nexus 5 using Tapatalk
    03-01-2014 12:54 PM
  5. tech guy4's Avatar
    iWork guess a 4s they want to get rid of them
    How does a battery swell lol


    Sent from my iPhone using Tapatalk
    03-03-2014 06:10 PM
  6. kataran's Avatar
    I would suspect they would give you an upgrade if not the cost of insurance goes unused for the fact your deductible will cover the cost of the phone leaving you to pay for the phone with no out of pocket on the insurance side


    Sent from my iPhone 5s Gold 64GB
    03-03-2014 06:56 PM

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