09-08-2021 10:43 AM
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  1. Anilkumar Gopalan's Avatar
    Anilkumar Gopalan
    I am using iPhone XR and am facing an issue. The micro phone doesn't work while making or receiving calls. It works perfect for all other uses and is working fine with camera and voice memo apps. I have tried removing the case and screen protector, but of no use. I've tried various privacy settings recommended by Apple and also done factory resetting. Does anyone face the same issue? Is this a software issue? Please suggest any remedies.
    09-08-2021 01:19 AM
  2. Wotchered's Avatar
    Wotchered
    Does a headset with microphone work on your XR ?
    09-08-2021 07:39 AM
  3. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    I found some information on Apple's Support site that may be helpful. Click here: https://support.apple.com/en-us/HT203792
    09-08-2021 09:08 AM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Anilkumar Gopalan
    I am using iPhone XR and am facing an issue. The micro phone doesn't work while making or receiving calls. It works perfect for all other uses and is working fine with camera and voice memo apps. I have tried removing the case and screen protector, but of no use. I've tried various privacy settings recommended by Apple and also done factory resetting. Does anyone face the same issue? Is this a software issue? Please suggest any remedies.
    Is there a paired Bluetooth headset nearby when making and receiving calls?
    Annie_M and scruffypig like this.
    09-08-2021 10:42 AM
  5. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Originally Posted by Just_Me_D
    Is there a paired Bluetooth headset nearby when making and receiving calls?
    That's a great question. I've had issues before only to learn that my AirPods were connected to my iPhone!
    Just_Me_D and scruffypig like this.
    09-08-2021 10:43 AM
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