1. michael king13's Avatar
    My son's phone flew off the back of a car the front screen was cracked all the way around and back cover case was cracked up too. I replaced the screen and the only thing that doesn't work is the rear camera and flashlight. Any help would be appreciated.

    Thanks

    Michael
    01-07-2020 02:38 PM
  2. Rob Phillips's Avatar
    Seems like buying a new phone would be your best solution, although obviously not what you’re wanting to hear. It could be a bad camera sensor and flash (flying off of a car will do that) or it could be the logic board. Hard to tell. Maybe bring it into an Apple Store or authorized service center and have them look at it.
    Annie_8plus likes this.
    01-07-2020 06:53 PM
  3. Just_Me_D's Avatar
    My son's phone flew off the back of a car the front screen was cracked all the way around and back cover case was cracked up too. I replaced the screen and the only thing that doesn't work is the rear camera and flashlight. Any help would be appreciated.

    Thanks

    Michael
    If you purchased Apple Care + or another form of insurance for your son’s phone, I recommend you use it to get the phone replaced.
    Annie_8plus likes this.
    01-07-2020 08:05 PM
  4. Annie_8plus's Avatar
    Both @Rob Phillips and @Just_Me_D have offered great advice! Please keep us posted on what you find out.
    01-07-2020 08:43 PM

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