1. Roselle Mendola Massare's Avatar
    Hello well is it just me or since yesterday I haven't been able to download my apps without a trigger that states it needs a 6 digit code from my other device. I used to just be able to use my apple ID and now I need my other device. I don't have my iPad with me all the time.. What is this all about? Not very happy.. I am in two different locations and need to download it when I can not when I get home 6 hrs later.. Very frustrated..
    03-28-2016 12:59 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Did you recently enroll in two-factor authentication? It's located in Settings > iCloud > [your Apple ID] > Password & Security > Two-Factor Authentication. If you haven't verified your device that may be causing the issue.
    You can also try going to Settings > iTunes & App Store, signing out of your Apple ID, then signing back in. That may stop the prompt as well.
    03-28-2016 01:04 PM
  3. Roselle Mendola Massare's Avatar
    I will definitely try that.. Thank you
    03-28-2016 01:21 PM
  4. Roselle Mendola Massare's Avatar
    New iPhone update and requiring code from other device to sign in-imoreappimg_20160328_132614.jpg
    It's still doing this!
    03-28-2016 01:26 PM
  5. Roselle Mendola Massare's Avatar
    So I see that the two verification is on but won't let me turn it off!!
    03-28-2016 06:07 PM
  6. Roselle Mendola Massare's Avatar
    03-28-2016 06:12 PM
  7. Rob Phillips's Avatar
    Click image for larger version. 

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    Any ideas!
    That's weird. Once you've authenticated a device you should stop being asked to enter a verification code.
    Try this: go to http://appleid.apple.com and add your iPhone as a trusted device. You should then be able to manage which other devices should be trusted and which ones need to be removed. More info in the link.
    https://support.apple.com/en-us/HT204915
    If you continue to experience issues I urge you to contact Apple Support. They can see things about your account that we can't and troubleshoot your problem much more efficiently than we can.
    xanadome likes this.
    03-28-2016 07:02 PM
  8. Roselle Mendola Massare's Avatar
    Thank you very much! I got it. I needed to go to that site and had to disable it there.
    03-28-2016 07:58 PM
  9. Honey Beagle's Avatar
    I can not get the code because Magic Jack does not support receiving messages like that. So I ignore those reminders.
    03-28-2016 10:30 PM
  10. Rob Phillips's Avatar
    Thank you very much! I got it. I needed to go to that site and had to disable it there.
    Great news! Glad it worked
    03-29-2016 06:36 AM
  11. Rob Phillips's Avatar
    I can not get the code because Magic Jack does not support receiving messages like that. So I ignore those reminders.
    Magic Jack would have nothing to do with this. Nobody was getting phone calls.
    03-29-2016 06:37 AM

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