1. iMore Question's Avatar
    I have Facebook downloaded to my phone and have been using it for a while. Out of nowhere, I'm no longer able to see a video on Facebook. I get a message that says ca not connect. I am connected to the Internet but have come to find out that Facebook has gone offline and I cannot figure out how to get it back online
    05-06-2016 09:54 AM
  2. Ledsteplin's Avatar
    Welcome to iMore! AFAIK, there's no issues with Facebook. It has to be your wifi or cellular. Do this. Delete the Facebook app. Reboot your wifi modem /Router. Reset Network Settings.
    Reset Network Settings Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.

    Reinstall Facebook. Sign in.
    Make sure you are signed in to Facebook in Settings as well.
    05-06-2016 11:15 AM

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