12-12-2016 01:10 PM
tools
  1. shrinbrin's Avatar
    shrinbrin
    My SIL switched cell phone companies. Apple set it all up for her ;(2 hours on the phone). Some of her contacts with the same first name have synced together -I.e. Jane Doe and Jane Smith. Jane Smith is no longer in the contacts list, but her info comes up under Jane Doe. Jane Doe has contact info for both Janes. She has tried adding Jane Smith in but it keeps reverting to Jane Doe. Any ideas on how to fix this?
    12-12-2016 12:44 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    Reboot the iPhone and/or sign out of iCloud, if applicable, and then sign back in.
    12-12-2016 01:10 PM
« iMessage causing any SMS or email-originating messages to not play notifications | How long to replace battery? »

Similar Threads

  1. When I Block a caller - what happens when the call is deleted?
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 12-12-2016, 01:25 PM
  2. Apple Talk 18: Death of the smartwatch, with Daniel Bader
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-12-2016, 11:30 AM
  3. Milking the iPhone doesn't much matter when it comes to what's next
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-12-2016, 11:12 AM
  4. Spread the holiday cheer with 20% off your favorite iPhone and iPad accessories
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-12-2016, 10:22 AM
  5. Grab RAVPower's 22000mAh power bank for just $30 right now!
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 12-12-2016, 09:12 AM
LINK TO POST COPIED TO CLIPBOARD