12-05-2015 03:27 PM
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  1. iMore Question's Avatar
    iMore Question
    We were able to print to the printer before. We did the upgrade to ios 9.1 and it was working. Now it gives us a message that printer is offline. I have three laptops that I can print from fine. Verified printer is not off-line. It only happens with our iphones.
    12-05-2015 12:43 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    1. Turn off the printer and reboot the iPhones.
    2. Make sure that both the iPhone's and the hp printer is connected to your Wi-Fi network.
    3. Attempt to print something from your iPhones.
    12-05-2015 03:27 PM
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