12-05-2014 06:59 PM
tools
  1. Nabooy's Avatar
    Nabooy
    This is ridiculous! I just made a new Apple ID account and whenever I try to add a credit card info on my newly account it keeps denying me for no reason. Why? I keep getting this error "For assistance, contact iTunes support" in red color. Tried on both iPhone and iTunes but still the same error. What do I have to do?

    And no, nothing is wrong with my payment/card/bank or whatever.
    Last edited by Nabooy; 12-05-2014 at 07:14 PM.
    12-05-2014 06:21 PM
  2. iEd's Avatar
    iEd
    Best to contact iTunes support.


    Sent from my iPhone 6 Plus using Tapatalk
    12-05-2014 06:30 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Is it a new card? Are all the numbers correct. They need the long card number, the expiration date, and the 3 digit security code on the back. Are all those up to date?


    Sent from my ancient but trustworthy iPhone 5.
    12-05-2014 06:51 PM
  4. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    If all the card info is correct, shoot itunes an email or call. They're good about helping.


    Sent from my ancient but trustworthy iPhone 5.
    12-05-2014 06:54 PM
  5. Nabooy's Avatar
    Nabooy
    Originally Posted by iEd
    Best to contact iTunes support.


    Sent from my iPhone 6 Plus using Tapatalk
    Could I have the link for it please?

    Originally Posted by Ledsteplin
    Is it a new card? Are all the numbers correct. They need the long card number, the expiration date, and the 3 digit security code on the back. Are all those up to date?


    Sent from my ancient but trustworthy iPhone 5.
    No it's not. It's the same old one I used on my previous Apple ID account except it's not working on my new one.
    12-05-2014 06:54 PM
  7. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Nabooy
    Could I have the link for it please?

    No it's not. It's the same old one I used on my previous Apple ID account except it's not working on my new one.
    Sent PM


    Sent from my ancient but trustworthy iPhone 5.
    12-05-2014 06:59 PM
« 'Handoff' not working | Naked iphone 6 »

Similar Threads

  1. Why can't I sync my new iPhone 6 with songs from my computer via iTunes?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 12-05-2014, 10:23 PM
  2. Is it possible to get the application to view the images of ipa files and ios games for window 7?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 12-05-2014, 10:18 PM
  3. Why my i pad is taking so long to restart ?
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 12-05-2014, 05:59 PM
  4. Apple adds nine new Flyover locations to Maps, expands Siri movie listings to 6 new countries
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 12-05-2014, 05:51 PM
  5. How to access iCloud Photo Sharing on iPhone and iPad
    By iMore.com in forum iMore.com News Discussion & Contests
    Replies: 0
    Last Post: 12-05-2014, 05:12 PM
LINK TO POST COPIED TO CLIPBOARD