1. arellanolbc's Avatar
    Hi, I recently bought a used sprint iphone 5s . It is clean imei. When I try to activate it says the server is down and to connect to itunes. I tried connecting to itunes but it still didn't work. Does anyone know the problem.
    02-01-2016 07:10 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! Try booting into recovery mode and restoring your iPhone using iTunes.
    https://support.apple.com/en-us/HT201263
    02-01-2016 07:22 AM

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