1. gibbo82's Avatar
    Ok so I'm just wondering whether I will have warranty for my iPhone 5. I bought it from a independent phone shop which sells second hand mobiles, accessories, does repairs etc. I have a receipt for it

    The iPhone I purchased belonged to someone else who had it on contract, but it was a brand new replacement from apple as he had problems with his original iPhone. He sold it to the shop as new, and now I have purchased it.

    But now I'm having issues with the battery life, so I'm wondering do you think I could get it replaced again if I took it to a apple store and explained the problem?
    02-13-2013 05:48 PM
  2. Alli's Avatar
    It's doubtful, but you never know with Apple.
    02-13-2013 06:00 PM
  3. gibbo82's Avatar
    I thought all iPhone's had 1 years warranty though?. I hope I can sort something out, as the battery is awful!
    02-13-2013 06:08 PM
  4. Rene Ritchie's Avatar
    Try restoring the phone as new. Then try going to Apple. If the phone is registered with them in your name it would help, but they may not ask.
    02-13-2013 06:29 PM
  5. sj-performance's Avatar
    You shouldn't have any problems. I bought an iPhone 5 new from independent store in Miami. On Christmas Day 2012 the phone turned very hot and never turned on. Went to apple next day and got it replaced. No issues what so ever. As long as the phone isn't reported stolen or what not your good to go.


    Sent from iPhone5 via Tapatalk
    02-13-2013 07:28 PM
  6. gibbo82's Avatar
    Thanks for the feedback guys, I shall pop to my local apple store at the w.end and see what they say.
    02-13-2013 07:46 PM
  7. sj-performance's Avatar
    Thanks for the feedback guys, I shall pop to my local apple store at the w.end and see what they say.
    Don't go in there telling them where you got it and how you got it. Just tell them the issues. They will pull serial number and if all clean they will eventually swap the device.


    Sent from iPhone5 via Tapatalk
    02-13-2013 07:49 PM
  8. Garz's Avatar
    Warranty status can be checked here. https://selfsolve.apple.com/agreementWarrantyDynamic.do. I did buy a iPhone 4 once on android central. I got it and lock button didn't work. I went to apple Genius Bar and explained I bought it online and it wasn't registered in my name. Genius guy said warranties transfer. All he cared was the phone was still in warranty. He replaced it with no questions asked.
    02-13-2013 08:37 PM
  9. gibbo82's Avatar
    Do you have to hand in the box the iPhone came with if I'm going to return it? Also, do I have to show my receipt of purchase?
    02-14-2013 03:08 AM
  10. gibbo82's Avatar
    Warranty status can be checked here. https://selfsolve.apple.com/agreementWarrantyDynamic.do. I did buy a iPhone 4 once on android central. I got it and lock button didn't work. I went to apple Genius Bar and explained I bought it online and it wasn't registered in my name. Genius guy said warranties transfer. All he cared was the phone was still in warranty. He replaced it with no questions asked.
    Thank for the link, it's saying my iPhone is in warranty until the 9th December!
    02-14-2013 03:09 AM
  11. Wildo6882's Avatar
    Bought a 4S on eBay last year. Got to me and the home button stuck before I even activated it. They replaced it for me, no problems.
    Garz likes this.
    02-14-2013 10:17 PM
  12. Rocket_Girl's Avatar
    Do you have to hand in the box the iPhone came with if I'm going to return it? Also, do I have to show my receipt of purchase?
    No and no. You are not returning the phone, you are (if all is clear) doing a service replacement under warranty. It's a different type of transaction. Also, you will not receive a new box or parts - just the replacement phone.
    02-15-2013 05:03 PM
  13. SeanHRCC's Avatar
    The only issue you will encounter is if the phone is damaged visibly or has the water damage indicators triggered...in both cases, the Apple Store may deny you a replacement (but that goes for anyone, whether they bought it directly from Apple or in the fashion you did).
    02-15-2013 06:58 PM
  14. Garz's Avatar
    The only issue you will encounter is if the phone is damaged visibly or has the water damage indicators triggered...in both cases, the Apple Store may deny you a replacement (but that goes for anyone, whether they bought it directly from Apple or in the fashion you did).
    Agreed
    02-16-2013 12:17 AM

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