1. ferizzle's Avatar
    When I got my new 4S, I connected to iTunes and used a back up from my old iPhone 3G to set up my new phone. Now the following settings are locked; email account, iCloud account, location services (can't turn the main location services slider off or on) and the on-off sliders for each app that uses location services are locked.

    Do I have to do a restore on my phone and start from scratch in order to unlock these features or is there another way? If i do a restore will I lose all of my contacts, etc? If I do a restore and then use a back up file to load my contacts, will it also load the same settings that I'm having problems with now?

    Thanks for your help.
    04-18-2012 01:56 PM
  2. Just_Me_D's Avatar
    Your best bet is to restart from scratch. Erase ALL content & data and reset your iphone and set it up as NEW!
    BryanTheRed likes this.
    04-18-2012 02:00 PM
  3. BryanTheRed's Avatar
    Your best bet is to restart from scratch. Erase ALL content & data and reset your iphone and set it up as NEW!
    Agreed, this will be the first step Apple will tell you to take!
    04-18-2012 08:21 PM
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