1. Alveezy's Avatar
    Asurion's deductible is based on which phone you have. I have the 16GB iPhone4 so the deductible was $169. I think for the 32GB, its $199. Each time a claim is made, whether damage or lost/stolen, its $169(or $199). Squaretrade is of course another option that some have gotten however I elected to just do Asurion since its what I've used for the past several years.
    i'll stick with that then. i've been hearing about Asurion being a one time only thing? so if it happens twice(accidents/lost/stolen) in the same year or more...would you still be eligible for a deductible?
    03-31-2011 10:25 AM
  2. dejagood's Avatar
    YES! I think they cap it at 3 incidents though but its not likely (for me) to have to use it that often! I've learned my lesson!! I'm getting an Otterbox to protect from any drops in the future. I think most people can say, that after something happens once, you tend to be extra careful. Even if your phone is lost or stolen, I bet you won't put it on the counter at the store anymore?! or leave it in your gym bag...

    I'm really not sure about Squaretrade and how many incidents they allow...
    03-31-2011 10:29 AM
  3. generik777's Avatar
    Squaretrade is better in my opinion. $80 to buy the coverage and a $50 deductible when you make a claim. Which all together is cheaper than asurions deductible, not to mention the monthly fee you have to pay for asurion which could make it may more. Also if you plan on jailbreaking, asurion won't cover you.
    03-31-2011 02:07 PM
  4. Garz's Avatar
    Squaretrade is better in my opinion. $80 to buy the coverage and a $50 deductible when you make a claim. Which all together is cheaper than asurions deductible, not to mention the monthly fee you have to pay for asurion which could make it may more. Also if you plan on jailbreaking, asurion won't cover you.
    Yes squaretrade is nice but I wont cover loss or theft. Just depends how well you want to be covered.
    03-31-2011 02:11 PM
  5. generik777's Avatar
    Yes squaretrade is nice but I wont cover loss or theft. Just depends how well you want to be covered.
    That is true, which is why I said in my opinion. Loss and theft coverage never mattered to me. In the 10+ years of owning a cell phone it's never happened, it's always in my pocket. But I have had them break. But yes, this will be different for different people.
    03-31-2011 02:45 PM
  6. dejagood's Avatar
    Just got my replacement phone!!! BRAND SPANKING NEW!!!

    Once again! Thank GOD for Asurion (although I know had this happened later, it wouldn't have been a new phone) Verizon iPhones are still new therefore they don't have any refurbs in the warehouse yet!
    03-31-2011 02:56 PM
  7. Alveezy's Avatar
    Squaretrade is better in my opinion. $80 to buy the coverage and a $50 deductible when you make a claim. Which all together is cheaper than asurions deductible, not to mention the monthly fee you have to pay for asurion which could make it may more. Also if you plan on jailbreaking, asurion won't cover you.
    how would they detect jailbreaking? if i could easily restore the phone?
    04-01-2011 12:32 AM
  8. generik777's Avatar
    how would they detect jailbreaking? if i could easily restore the phone?
    That's correct you could, as long as it's not damaged to the point where this wouldn't be possible.
    04-01-2011 12:41 AM
  9. Alveezy's Avatar
    That's correct you could, as long as it's not damaged to the point where this wouldn't be possible.
    yeah...hopefully it's just a blemish like a cracked glass.
    04-01-2011 11:41 PM
  10. stewm's Avatar
    I cancelled my asurion insurance. I had a blown earpiece speaker and went into the verizon store who told me to go to the Apple store because it wasn't their problem.

    So I drive 28 miles to the Apple store, the first thing the support software tells the Apple Genius Guy is that they have to refer me to Verizon, he said, well I can't and won't send you back because they sent you here. So he switched the phone under the warranty. During activation there is a message that says that if I activate the iphone it will void my asurion Warranty. So I go ahead.

    I went home and phone Verizonwireless and was told that he wasn't sure what would happen but if it says that it voided the warranty switching out the phone then there is a good chance that if there is an issue with the phone then asurion may refuse to replace the phone if the need arose.

    So I asked him to cancel the insurance that I am not paying $10.99 a month and then find out if the necessary was there to use it that they were going to deny a claim because I had a warranty replacement of the iphone that I bought from verizon.

    The hardest thing in the Apple store was not spending. If I was to be safe knowing that my label printers would work with the Apple system and work right then I would have went on a spending spree.
    04-07-2011 07:51 PM
  11. areyes163's Avatar
    I am currency on a family plan. So for me the way I see it is I don't need insurance. If the phone breaks it is cheaper to have it fixed. If I lose the phone I will add a line to my account and get a new iPhone. That way then I pay the 10.00 extra a month. Not for the just in case option. However if I was a single line then insurance would be a better idea since adding a second line for a family plan would cost more.
    04-08-2011 11:01 AM
  12. ajonesma's Avatar
    Thats actually a great idea areyes163, but for me I dont have a family plan so that wouldnt help.
    04-08-2011 11:14 AM
  13. Alveezy's Avatar
    I cancelled my asurion insurance. I had a blown earpiece speaker and went into the verizon store who told me to go to the Apple store because it wasn't their problem.

    So I drive 28 miles to the Apple store, the first thing the support software tells the Apple Genius Guy is that they have to refer me to Verizon, he said, well I can't and won't send you back because they sent you here. So he switched the phone under the warranty. During activation there is a message that says that if I activate the iphone it will void my asurion Warranty. So I go ahead.

    I went home and phone Verizonwireless and was told that he wasn't sure what would happen but if it says that it voided the warranty switching out the phone then there is a good chance that if there is an issue with the phone then asurion may refuse to replace the phone if the need arose.

    So I asked him to cancel the insurance that I am not paying $10.99 a month and then find out if the necessary was there to use it that they were going to deny a claim because I had a warranty replacement of the iphone that I bought from verizon.

    The hardest thing in the Apple store was not spending. If I was to be safe knowing that my label printers would work with the Apple system and work right then I would have went on a spending spree.
    so who do you really go to when stuff like this happen? isn't asurion under verizon? why can't verizon just handle the claim/place the claim? that's weird...
    04-09-2011 06:47 AM
  14. stewm's Avatar
    I use apple care now.
    04-16-2011 07:37 PM
  15. stewm's Avatar
    Oh and I couldn't understand their thinking at the store. They refused point blank to deal with the Iphone there even though I was insured by them.

    In fact I am serious considering paying the early termination and switching networks. This wasn't the first time Verizon staff have been rude and unhelpful.

    When I my late Dad lost his phone we went in to purchase another one and was told that we cannot pay full price for a phone from them that we have to phone them up and do it. So we went home and contacted verizon wireless and placed the order and was told that it was a lie that the store is there to sell phones and support the customer but every time they are obstructive.

    After my parents both past away I went in to cancel their contract and because the death certificates were not available at the time the guy behind the counter asked for proof and I asked what type of proof and the reply was "Well your mom has to be HERE IN PERSON since it was in her name!" which was upsetting to say the least. I said, "She's Dead! What do you want me to do? Roll her in on a gurney?:. His reply was "I don't care what you do as long as you get her here in person!".

    That guy is no longer working at the store. I phoned up customer support and they cancelled the accounts and couldn't apologise enough.

    I vowed then that I would dump verizon wireless and then what do I do, hang on until the iphone is launched on VZW.

    Now I regret doing it and should have switched carrier.
    Last edited by stewm; 04-16-2011 at 07:47 PM.
    04-16-2011 07:40 PM
  16. saberahul's Avatar
    Lost iPhone? Find my iPhone.
    04-16-2011 08:06 PM
  17. tritan's Avatar
    So I read this wholeost and a bit confused. U can or can't get insurance threw Verizon? I pay 7.00 a month for my DX android. So if I switch what are my options on iPhone?
    04-16-2011 08:50 PM
  18. gantz's Avatar
    @nijones25 When you reported your phone lost to Asurion, did you have to file a police report?
    04-23-2011 09:11 AM
  19. safetytx's Avatar
    So I read this wholeost and a bit confused. U can or can't get insurance threw Verizon? I pay 7.00 a month for my DX android. So if I switch what are my options on iPhone?
    You can buy insurance through Verizon. It is 10.99 a month (I think it is going down to 9.99 on 6/1/11) The deductible is 169.99 for a 16gb and 199.99 for 32gb. The deductible is high but for anything other than warranty exchange you will be paying retail 749.99. Well worth it in my book.

    Charles
    04-24-2011 01:52 PM
  20. tperry's Avatar
    Or you could have simply went to apple store and paid 199 for repair. Unless you're worried about losing it or it getting demolished into pieces, you don't need insurance. It's a waste of money.
    Let's see, $199 for phone, about $65 in fuel, 7 hours of time, $10 for a quick meal. Think I'll keep my Assurion for convenience.
    04-24-2011 11:56 PM
  21. tperry's Avatar
    i'll stick with that then. i've been hearing about Asurion being a one time only thing? so if it happens twice(accidents/lost/stolen) in the same year or more...would you still be eligible for a deductible?
    Two incidents per year and I think $1500 maximum per year.
    04-25-2011 12:01 AM
  22. Msvoluptous#IM's Avatar
    I just opted and bit the bullet to get insurance I have had it on all my other phones so why not my Iphone? I would rather be safe then sorry...
    05-02-2011 08:00 PM
  23. tritan's Avatar
    You can buy insurance through Verizon. It is 10.99 a month (I think it is going down to 9.99 on 6/1/11) The deductible is 169.99 for a 16gb and 199.99 for 32gb. The deductible is high but for anything other than warranty exchange you will be paying retail 749.99. Well worth it in my book.

    Charles
    I just talked to best buy the other day and they off coverage for 15.00 a month but don't cover lost or stolen. He told me the stock verizon insurance was 13.00 with a 150.00 deduct does that sound right?
    05-03-2011 08:27 AM
  24. anon4705193's Avatar
    I just talked to best buy the other day and they off coverage for 15.00 a month but don't cover lost or stolen. He told me the stock verizon insurance was 13.00 with a 150.00 deduct does that sound right?
    The insurance I pay for the iPhone right now through Verizon (Asurion) is $10.99 a month, $169 deductable for 16 GB/ $199 for 32 GB. Their info was off a little at Best Buy.
    05-06-2011 03:20 PM
  25. coltsbr's Avatar
    I just talked to best buy the other day and they off coverage for 15.00 a month but don't cover lost or stolen. He told me the stock verizon insurance was 13.00 with a 150.00 deduct does that sound right?
    I'm not a fan of Best Buy coverage myself but they did change their policy on insurance. They now will cover lost or stolen devices. I just don't like their policy on if you have a problem with the device they have to send the phone out to be checked out and then replaced verses buying it from Verizon and if you have a problem they can give you a new one right from the store.
    05-06-2011 03:37 PM
52 123
LINK TO POST COPIED TO CLIPBOARD