1. donnation's Avatar
    My 6S plus (AT&T) has not been working since I updated to the Gold Master. For whatever reason it is now working. I checked it this morning and its now available.
    09-14-2016 05:09 AM
  2. AngrySK's Avatar
    Reset network settings, did a clean reset of the whole phone. Still nothing... T Mobile 6 plus.
    09-14-2016 07:41 PM
  3. Sugrat's Avatar
    Ok finally got mine working, two things I had to do was change Siri to English (United States), I'm British but living in the US so mine was set to United Kingdom. Then I went into about and there was a carrier update, did the update and restated the phone (it doesn't ask) but I did it anyways. Turned on and left a new voicemail and 30 seconds later it was working. So it was either the carrier update or the Siri change (which makes sense seeing it translates speech in words) - hope this helps.
    Last edited by Sugrat; 09-14-2016 at 11:40 PM. Reason: Spelling
    Craig likes this.
    09-14-2016 11:40 PM
  4. nyfan03's Avatar
    Ok finally got mine working, two things I had to do was change Siri to English (United States), I'm British but living in the US so mine was set to United Kingdom. Then I went into about and there was a carrier update, did the update and restated the phone (it doesn't ask) but I did it anyways. Turned on and left a new voicemail and 30 seconds later it was working. So it was either the carrier update or the Siri change (which makes sense seeing it translates speech in words) - hope this helps.
    I have a 6splus and on the ATT network. Tried everything but the transcribing feature is not working.
    09-15-2016 12:14 PM
  5. Sicily1918's Avatar
    T-Mobile on a 6s.

    Just got it working!
    • Siri Language setting untouched -- at English (United States).
    • Siri Voice setting untouched -- at British (Female).
    • Went to Settings -> General -> About
      • Carrier was T-Mobile 25.1
      • As I was looking at it, iPhone informed me of a carrier update.
      • Carrier updated to T-Mobile 25.2

    • Transcriptions still didn't work.
    • Rebooted phone.
    • Transcriptions are fine now!

    One additional note: before the reboot/working transcription, none of my VMs, old or new, displayed "Transcription not available" -- it said nothing at all. Now the old ones say that, the new ones get transcribed.

    Update: looks like the iPhone's going through and transcribing my old, pre-iOS 10 VMs!
    Last edited by Sicily1918; 09-16-2016 at 05:37 PM.
    Craig likes this.
    09-15-2016 09:42 PM
  6. Shaunessy22's Avatar
    Ugh I have tried everything, and it still doesn't work. I've made sure to have the language to English (US), no need to update carrier settings, I've reset network settings, and even rebooted the phone. Still no voicemail transcriptions but my sister gets them, and we have the same phone (iPhone 6S with AT&T). Very frustrating
    09-16-2016 07:08 PM
  7. Sicily1918's Avatar
    Does your plan have/have visual voicemail turned on?
    09-17-2016 01:52 AM
  8. Craig's Avatar
    Mine worked on my iPhone 7 when I got it home. Updated the 7 to 10.0.1 and did a restore. Now I don't see it anymore. Not sure if it was the 10.0.1 that screwed it up OR the restore. Will have to try all the settings Sunday/Monday. I have 80 people coming to a company BBQ today and I am here at 2:30am can't sleep.. so blah!
    09-17-2016 04:51 AM
  9. Ledsteplin's Avatar
    Why would it be a 6s and up only thing? Raise to wake sure cause of the force touch...
    You force touch the voicemail to get the transcriptions.
    09-17-2016 05:58 AM
  10. Sicily1918's Avatar
    You force touch the voicemail to get the transcriptions.
    Huh... I don't have to do that in my 6s, I just tap the VM to expand it and there's the text...
    NinjaMom likes this.
    09-17-2016 05:00 PM
  11. Ledsteplin's Avatar
    Huh... I don't have to do that in my 6s, I just tap the VM to expand it and there's the text...
    You may be right. I only did it once. I thought I long pressed. Yep. Just tap. The 3D Touch is for the options. Call, message, add to Contacts,etc. I stand corrected.
    09-17-2016 07:26 PM
  12. Sicily1918's Avatar
    You may be right. I only did it once. I thought I long pressed. Yep. Just tap. The 3D Touch is for the options. Call, message, add to Contacts,etc. I stand corrected.
    No worries.. just don't let it happen again!
    Ledsteplin likes this.
    09-18-2016 01:25 AM
  13. Craig's Avatar
    I had to reset my iPhone 7 as new 3 times for various reasons. But even after a clean / new system I still don't have the transcriptions. I have pretty much a default system with Siri at US English and Standard Siri voice.. I will have to check online again to see if any other tweaks.
    09-18-2016 09:53 AM
  14. NinjaMom's Avatar
    I am wondering why I don't see Voicemail Transcriptions on iOS 10.0.1? I was told it was out on the last public beta. I have never seen it. Is it not on AT&T. I did a couple Google search and did not find much. Maybe there was a post about it only being on the 6S and newer and not on he iPhone 6. Anyone shed some light?

    I only found a few articles about resetting the network settings or swapping sim cards.

    Thanks
    I'm on Sprint. I'm getting transcriptions. I have the 6s plus.
    09-18-2016 10:24 AM
  15. carrickfergus's Avatar
    I'm on Verizon. I've been getting transcriptions since the early betas.
    09-18-2016 10:45 AM
  16. Craig's Avatar
    Not getting them on my iPhone 7. Not sure why not. I have the settings correct per all the forums. It's not a deal breaker, but odd it's not showing. When I first got the phone I had to go to AT&T due to a SIM issue. They did a test and to make sure the phone worked and it showed it then. When I got home the phone updated from 10.0 to 10.0.1 and now it's gone. Odd
    09-18-2016 12:16 PM
  17. Ledsteplin's Avatar
    Not getting them on my iPhone 7. Not sure why not. I have the settings correct per all the forums. It's not a deal breaker, but odd it's not showing. When I first got the phone I had to go to AT&T due to a SIM issue. They did a test and to make sure the phone worked and it showed it then. When I got home the phone updated from 10.0 to 10.0.1 and now it's gone. Odd
    Apple is aware there's an issue with some phones. This is an Apple issue and not a carrier thing. Hang on for the next update and see if it's fixed. You might check that all Siri features are enabled.
    09-18-2016 03:37 PM
  18. Craig's Avatar
    Apple is aware there's an issue with some phones. This is an Apple issue and not a carrier thing. Hang on for the next update and see if it's fixed. You might check that all Siri features are enabled.
    It came back today.. unsure why, nothing changed. I did not do another update nor a carrier update. Just all of a sudden, all the voice mails from the last week showed up and all with transcriptions. Like the VM Fairy came by and tapped her wand and Poof!

    Very odd.
    09-18-2016 04:29 PM
  19. Haysdb's Avatar
    Voice Transciption does not work on the iPhone 6. I confirmed this with Apple just now, after being told this by Verizon.
    09-18-2016 04:51 PM
  20. Craig's Avatar
    Voice Transciption does not work on the iPhone 6. I confirmed this with Apple just now, after being told this by Verizon.
    Yes, thanks... it's posted here too, nothing but the 6S forward. I am now on the 7 and many are on the 6s to 7 and all still are having some odd issues. Somehow mine started working today for no known reason. I am guessing a carrier tweak at their end.
    09-18-2016 09:38 PM
  21. earthpilot's Avatar
    Voice Transciption does not work on the iPhone 6. I confirmed this with Apple just now, after being told this by Verizon.
    That's lame.
    11-05-2016 08:28 PM
46 12

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