App crashes after an update.

[ijunior]

Hi There,
I finally submitted my application to the App Store. It worked great...
I fixed couple of bugs, including small change in the DB and submitted version 1.1.
Now that my update approved, anyone who tries to get the update, the application crashed on load.

If they delete the app and install it again, it works fine.

Anyone who install only the updated version, without having the first version - the app works fine.

I'm getting angry emails about my app crashing...

Does anybody have any idea what's going on?
Is there something I can do to prevent the crashing?

Any help would be appriciated...

Thanks.

 

[skorotromk]

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[Tonester]

Hi There,
I finally submitted my application to the App Store. It worked great...
I fixed couple of bugs, including small change in the DB and submitted version 1.1.
Now that my update approved, anyone who tries to get the update, the application crashed on load.

If they delete the app and install it again, it works fine.

Anyone who install only the updated version, without having the first version - the app works fine.

I'm getting angry emails about my app crashing...

Does anybody have any idea what's going on?
Is there something I can do to prevent the crashing?

Any help would be appriciated...

Thanks.

Can you not recreate the problem yourself? You hopefully have kept the executable you sent to Apple for your previous version?

If not you need to get a crash report so you can debug it, either from a user or from Apple. Sometimes you can get these from Apple when you look in iTunes Connect ('crash reports' appears above 'App Details').

 

[buddyclub94]

I'm have trouble with Shazam after the 3.1.3 update