1. jaleelhamid's Avatar
    3 days ago I switched carriers and ported my number over, the store rep advised me to keep iMessage turned off until my number gets ported over then turn it on, it’s been over 72 hours and I continue getting “activation unsuccessful, turn on iMessage to try again”

    https://support.apple.com/en-ca/HT201422
    I have done everything on this website, removed my SIM card and restarted my phone, tried activating it on airplane mode, i even have reset my network I do receive text messages, the only thing I haven’t tried is resetting my phone.

    Last thing to try is wiping everything and trying but apple support said something must’ve went wrong when number was being ported over because before number being ported over it worked fine

    Any other ideas apart from the ones I tried would be really appreciated

    01-23-2018 07:26 PM
  2. Just_Me_D's Avatar
    You've done everything I would have done with the exception of Restoring the device and setting it up as new. You might as well give it a try.
    Sherry_B likes this.
    01-23-2018 08:07 PM
  3. jaleelhamid's Avatar
    You've done everything I would have done with the exception of Restoring the device and setting it up as new. You might as well give it a try.
    The thing is I tried it on another iPhone X, that was reset and iMessage still would not activate
    01-23-2018 08:09 PM
  4. TwitchyPuppy's Avatar
    The thing is I tried it on another iPhone X, that was reset and iMessage still would not activate
    Did you check with your carrier if they block iMessage on their network? (Like Short Codes or something).
    Maybe try getting a new SIM from them.
    Just_Me_D likes this.
    01-23-2018 08:37 PM
  5. jaleelhamid's Avatar
    Did you check with your carrier if they block iMessage on their network? (Like Short Codes or something).
    Maybe try getting a new SIM from them.
    I spoke to them in the morning, they said everything seems find on their end. They had to enable a few things which he said should fix it, it’s been 12 hours and no luck my next option is a new sim
    TwitchyPuppy likes this.
    01-23-2018 09:14 PM
  6. jaleelhamid's Avatar
    New sim didn’t even work
    01-24-2018 12:35 PM
  7. Ledsteplin's Avatar
    Since iMessage is Apple, I would contact their support.

    Website
    http://www.apple.com/contact/


    Apple Support Number:
    (800) 275-2273
    01-24-2018 01:04 PM
  8. Tartarus's Avatar
    This is a shot in the dark and perhaps you already tried it, but disable WiFi and enable cellular (if it wasn’t already) then try again.
    Make sure your iPhone can send international text messages. (For iMessage to activate, your iPhone sends a text message to Apple’s servers, if by any chance international text messages is blocked, this will prevent iMessage from activating)
    01-24-2018 02:07 PM
  9. BreakingKayfabe's Avatar
    Try this:

    1 - Disable Wifi

    2- Go to Settings > Messages > Send & Receive

    3 - Tap your Apple ID at the top and sign out

    4 - Once completely signed out, restart your phone

    5 - Continue with WiFi off

    6 - Go back to Settings > Messages > Send & Receive and sign back in to your Apple ID

    7 - If your number doesn't come up give it a few minutes to try to populate
    Tartarus likes this.
    01-24-2018 03:23 PM
  10. jaleelhamid's Avatar
    Since iMessage is Apple, I would contact their support.

    Website
    http://www.apple.com/contact/


    Apple Support Number:
    (800) 275-2273
    I did they told me to contact my carrier it’s a problem on their end
    01-24-2018 06:54 PM
  11. jaleelhamid's Avatar
    This is a shot in the dark and perhaps you already tried it, but disable WiFi and enable cellular (if it wasn’t already) then try again.
    Make sure your iPhone can send international text messages. (For iMessage to activate, your iPhone sends a text message to Apple’s servers, if by any chance international text messages is blocked, this will prevent iMessage from activating)
    Yeah my plan has unlimited world wide text
    01-24-2018 06:54 PM
  12. jaleelhamid's Avatar
    Try this:

    1 - Disable Wifi

    2- Go to Settings > Messages > Send & Receive

    3 - Tap your Apple ID at the top and sign out

    4 - Once completely signed out, restart your phone

    5 - Continue with WiFi off

    6 - Go back to Settings > Messages > Send & Receive and sign back in to your Apple ID

    7 - If your number doesn't come up give it a few minutes to try to populate
    Tried this as well, still stuck on waiting for activation
    01-24-2018 06:55 PM
  13. Ledsteplin's Avatar
    Tried this as well, still stuck on waiting for activation
    Jaleel, I think you're going to need to reach out to Apple Support.
    01-24-2018 11:38 PM
  14. jaleelhamid's Avatar
    Jaleel, I think you're going to need to reach out to Apple Support.
    I have sadly, they told me to contact my carrier, they think their was a porting issue causing their to be a activation issue. My carrier had to escalate the case, within 3-5 business days they are saying
    01-25-2018 03:32 PM

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