1. koltonh2002's Avatar
    Apple music opens but only shows blank screen. tried on wifi and LTE also. Just shows blank screen. but when I updated earlier, it worked just fine

    PLEASE HELP--I CANT LAUNCH THE MUSIC APP

    (yes, I restarted the device--multiple times!)
    07-01-2015 06:51 PM
  2. Bigeric23's Avatar
    I'm having issues off and on with the Music app. I suggest trying back later and see if it works.
    07-01-2015 08:12 PM
  3. koltonh2002's Avatar
    I'm having issues off and on with the Music app. I suggest trying back later and see if it works.
    I've been trying all day
    07-01-2015 08:14 PM
  4. Ledsteplin's Avatar
    I've been trying all day
    Have you tried Reset Network Settings?
    Reset Network Settings
    Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    07-01-2015 09:58 PM
  5. koltonh2002's Avatar
    Have you tried Reset Network Settings?
    Reset Network Settings
    Settings>General>Reset>Tap Reset Network Settings. You may need to enter your wifi passcode back in afterwards.
    I'll try
    07-01-2015 10:09 PM
  6. koltonh2002's Avatar
    I'll try
    UPDATE:

    I tried network reset and it still isn't loading Apple music
    07-01-2015 10:12 PM
  7. Ledsteplin's Avatar
    UPDATE:

    I tried network reset and it still isn't loading Apple music
    It looks like you've tried everything you can. Others have reported issues with the app as well. You might just wait it out and see what happens. Send Apple feedback on it. Then either wait, or try a restore as new of your phone. Get a fresh copy of iOS 8.4.
    Feedback:
    http://www.apple.com/feedback/iphone.html
    07-01-2015 10:34 PM
  8. koltonh2002's Avatar
    It looks like you've tried everything you can. Others have reported issues with the app as well. You might just wait it out and see what happens. Send Apple feedback on it. Then either wait, or try a restore as new of your phone. Get a fresh copy of iOS 8.4.
    Feedback:
    http://www.apple.com/feedback/iphone.html
    I have installed it 6 times on my iPhone with no luck
    07-01-2015 11:23 PM
  9. nikkisharif's Avatar
    Wow...I wonder what's going on. I've been using it all day and haven't had any issues. Hopefully whatever is causing this will get worked out soon.


    Sent from my iPad using Tapatalk
    07-01-2015 11:55 PM
  10. Ledsteplin's Avatar
    I have installed it 6 times on my iPhone with no luck
    Installed what? The iOS? You have restored your phone 6 times? Did you restore it as a new phone or from a back up? You should restore as new.
    07-02-2015 09:02 AM
  11. koltonh2002's Avatar
    Installed what? The iOS? You have restored your phone 6 times? Did you restore it as a new phone or from a back up? You should restore as new.
    I didn't restore it. I installed iOS 8.4 6 times. and I really can not restore it as new...
    07-02-2015 09:20 AM
  12. koltonh2002's Avatar
    If I call apple would they be able to help me?

    would they be willing to talk to a 13 year old?
    07-02-2015 09:22 AM
  13. Ledsteplin's Avatar
    If I call apple would they be able to help me?

    would they be willing to talk to a 13 year old?
    They would want to speak with the Apple Account owner. But if it is like you say, a restore is what they would recommend. Why can't you restore as new? A parent should help you with this.
    07-02-2015 09:35 AM
  14. koltonh2002's Avatar
    They would want to speak with the Apple Account owner. But if it is like you say, a restore is what they would recommend. Why can't you restore as new? A parent should help you with this.
    oh trust me, I know how to restore. I hold a Dev account and have used betas the last 2 years

    the reason I switched from iOS 9 back to 8.4 is because Apple music wasn't even available on 9 yet.

    And I can't restore because I have things I'm not willing to lose
    07-02-2015 09:38 AM
  15. Ledsteplin's Avatar
    oh trust me, I know how to restore. I hold a Dev account and have used betas the last 2 years

    the reason I switched from iOS 9 back to 8.4 is because Apple music wasn't even available on 9 yet.

    And I can't restore because I have things I'm not willing to lose
    You've made your choice then. Your issue must be related to betas. I would just go back to 9 beta. Why do you need to do betas? Are you a developer?
    07-02-2015 09:47 AM
  16. koltonh2002's Avatar
    You've made your choice then. Your issue must be related to betas. I would just go back to 9 beta. Why do you need to do betas? Are you a developer?
    registered as one

    and the beta isn't the problem. because I completely removed iOS 9 from my device
    07-02-2015 09:48 AM
  17. Ledsteplin's Avatar
    registered as one

    and the beta isn't the problem. because I completely removed iOS 9 from my device
    Registered as one and being one are two different things. You're the only one I know with that issue. And I frequent several iOS forums. If you're unwilling to restore, then you're out of options.
    07-02-2015 10:10 AM
  18. koltonh2002's Avatar
    Registered as one and being one are two different things. You're the only one I know with that issue. And I frequent several iOS forums. If you're unwilling to restore, then you're out of options.
    1)I didn't say I was a dev. I said I held a dev account

    2) I'll wait for the next beta seed...

    3) thanks
    07-02-2015 02:01 PM
  19. koltonh2002's Avatar
    1)I didn't say I was a dev. I said I held a dev account

    2) I'll wait for the next beta seed...

    3) thanks
    Well...I did the restore. Works okay now
    07-02-2015 09:30 PM
  20. Originalloverman's Avatar
    How did I get that Apple icon in your text ?
    07-04-2015 12:52 PM
  21. Ledsteplin's Avatar
    How did I get that Apple icon in your text ?
    Here:  copy it and paste it in Settings as a shortcut. Use whatever to bring it up. I use &&.
    Why won't Music fully launch on my device?-imageuploadedbytapatalk1436033158.472557.jpg
    07-04-2015 02:06 PM
  22. koltonh2002's Avatar
    I didn't do that somebody that mods did it

    But copy and paste this into shortcuts: 
    07-04-2015 11:44 PM
  23. joyoftwins's Avatar

    thankyou it worked for me!
    11-07-2015 07:05 AM
  24. Raven Wright's Avatar
    How do u go back from an update?
    12-26-2015 01:19 PM
  25. Raven Wright's Avatar
    oh trust me, I know how to restore. I hold a Dev account and have used betas the last 2 years

    the reason I switched from iOS 9 back to 8.4 is because Apple music wasn't even available on 9 yet.

    And I can't restore because I have things I'm not willing to lose

    How do u go back from an update?
    12-26-2015 01:21 PM
26 12

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