1. iMore Question's Avatar
    I purchased a phone from an individual and it still has their username and password in it and I can't activate it.
    05-18-2015 10:22 AM
  2. nikkisharif's Avatar
    You'll need to contact the seller so they can sign in & delete the account.
    05-18-2015 10:24 AM
  3. HankAZ's Avatar
    I purchased a phone from an individual and it still has their username and password in it and I can't activate it.
    With a hammer?

    Without the login credentials for the account that is currently logged in, you cannot remove the activation lock. No way. No how.
    Bigeric23 likes this.
    05-18-2015 10:34 AM
  4. Bigeric23's Avatar
    With a hammer?

    Without the login credentials for the account that is currently logged in, you cannot remove the activation lock. No way. No how.
    This type of stuff is why I refuse to purchase used devices.
    Just_Me_D likes this.
    05-18-2015 11:32 AM
  5. Edward_Dawson's Avatar
    First you need the login credentials for the account that is currently logged in and then only you can activate it.
    05-18-2015 12:26 PM

Similar Threads

  1. Should I get the iPhone 5s or iPhone6/6+?
    By iMore Question in forum General Apple News & Discussion
    Replies: 5
    Last Post: 05-20-2015, 11:08 AM
  2. Replies: 1
    Last Post: 05-18-2015, 10:25 AM
  3. Replies: 1
    Last Post: 05-18-2015, 10:13 AM
  4. Replies: 1
    Last Post: 05-18-2015, 09:29 AM
  5. Apple Watch won't connect to your iPhone? Here's the fix!
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 05-18-2015, 09:12 AM
LINK TO POST COPIED TO CLIPBOARD