1. iMore Question's Avatar
    okay so my iPhone 5 got extremely damaged due to a fall . I have the tmobile jump/assurant insurance. i wanted to know if anybody recently filed a claim for the iPhone 5 and got an iPhone 5 back or got a newer model (5C/5S) being that the iPhone 5 is "discontinued"
    03-24-2014 11:33 AM
  2. Jaguarr40's Avatar
    If they replace your phone because of a legit claim you can bet you will get another iPhone 5 back more than likely a refurb which is just as good as new.
    03-24-2014 11:38 AM
  3. kch50428's Avatar
    You'll get an iPhone5. There's still plenty of them around for situations like yours.
    03-24-2014 11:39 AM
  4. nikkisharif's Avatar
    More than likely you'll get a 5 but if you file online you can see what they'll send you before you actually submit the claim.
    03-24-2014 10:28 PM
  5. KylaD910's Avatar
    update...... i was SUPER SURPRISED because i checked & they definitely sent me an IPhone 5s
    nikkisharif likes this.
    03-25-2014 08:18 AM
  6. John Yester's Avatar
    Shipping details or you don't know....

    I find it highly unlikely they will send out a 5S
    03-25-2014 08:23 AM
  7. taz323's Avatar
    update...... i was SUPER SURPRISED because i checked & they definitely sent me an IPhone 5s
    Congrats, awesome phone, good luck with it.
    03-25-2014 08:25 AM
  8. MrZ_Tech's Avatar
    update...... i was SUPER SURPRISED because i checked & they definitely sent me an IPhone 5s
    It's been a few days, did you get your 5S or did they send you a 5C?


    Sent from my iPhone 5S 32 GB using Tapatalk
    03-29-2014 11:27 AM
  9. EmceeGeek's Avatar
    T-Mobile usually ships the next best thing with assurance. You should have your phone now, what are your thoughts?


    Sent from my [Gold] iPhone 5S
    03-29-2014 01:09 PM
  10. nikkisharif's Avatar
    update...... i was SUPER SURPRISED because i checked & they definitely sent me an IPhone 5s
    Congrats!!!!

    Aside from the cost, Assurion is pretty awesome sometimes. My OG Evo died on me & I received and Evo 3D as my replacement.
    03-29-2014 09:44 PM

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