My son has an iPad Retina and an iPhone 4. Recently, he accidentally purchased (he doesn't remember doing so) $19 of doughnuts in the Simpsons Tapped Out. I helped him contact Apple to ask for a refund (I wasn't hopeful). A day later, Apple agreed to refund, but since then, whenever he tries to download anything, even free stuff, he gets the message "Your Apple ID Has been Disabled." I changed the password, but the same thing happens. We've emailed Apple, but I'm concerned that he will lose all his purchases. What else can I do? Should I b worried?
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Sent from my iPhone using Tapatalk