I bought the iPhone 11 Pro for my son last September 2019.
The iPhone got steam in it while my son was showering. and it stopped working. When I talked to the workers at the Apple Store, we were told that nothing could be done about it because It had water damage. The phone was not in water; it was in the bathroom while my son was showering. Apple doesn't say anything about not taking your phone to the bathroom because the steam can ruin it. A worker at the Apple Store did tell us that this has happened before to other people. I think Apple is not being honest with us, the customers. We pay high prices for these phones that we believe have all these great features as told to us by Apple. Additionally, we had the one year warranty on the phone. I believe it should be cover this problem.
The iPhone got steam in it while my son was showering. and it stopped working. When I talked to the workers at the Apple Store, we were told that nothing could be done about it because It had water damage. The phone was not in water; it was in the bathroom while my son was showering. Apple doesn't say anything about not taking your phone to the bathroom because the steam can ruin it. A worker at the Apple Store did tell us that this has happened before to other people. I think Apple is not being honest with us, the customers. We pay high prices for these phones that we believe have all these great features as told to us by Apple. Additionally, we had the one year warranty on the phone. I believe it should be cover this problem.