robertk328
Moderator
You can't back up to iCloud on your phone? I don't see any 5 hours to 9 hours anywhere. Where do you see that? Here's where I back up my phone to iCloud. It does it automatically when my phone is plugged in and asleep. Or I can tap "Back Up Now" and do it anytime. You're saying this does not work?
That's how I'm reading it. When you tap "backup now" it tells you how long it will take.
I would backup to iTunes and delete the backup on iCloud and try it again. This time it definitely will take some time but hopefully it goes through (that's why you have the iTunes as backup). I know when I did that to solve an issue it took a long time to redo the backup so be patient and maybe do it overnight so you're not tempted to watch the pot boil