I cannot access my iTunes account since changing jobs and getting a new email address.

I

iMore Question

I have a new email address and for some reason I can't seem to answer on or both of my security questions correctly, even though I know the answers. What can I do?????????? Very frustrated!!!!!!!!!
 

Ariza16

Well-known member
Jan 24, 2012
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I been in this situation before, and i just chat/called Apple and spoke with their support team and they were able to help me solve the problem.
 

FDee

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Sep 20, 2016
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Call AppleCare in your country. They will help you. Reset instructions will be given to another email which you have access to provided they can successfully verify your identity. Good luck.
 

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