Backup Password in iTunes

**jwalker007** · 02-04-2013, 03:34 PM

Anybody getting this password: (The attached device has a backup password set. You need to disable the backup password in iTunes before you can continue.
Start iTunes, remove the backup password and start this Program again). I went into iTunes and to Summary then Backups. The button is grayed out for Encrypt this iphone backup and I can't seem to remove the backup password. Am I looking in the right place? Thanks

**kch50428** · 02-04-2013, 03:39 PM

You may need to go into iTunes and on the device's summary screen, uncheck the option to encrypt back-ups until you get the jailbreak completed - then you can re-enable the option when you get everything restored with the jailbreak.

**3cit** · 02-04-2013, 03:41 PM

Originally Posted by kch50428

You may need to go into iTunes and on the device's summary screen, uncheck the option to encrypt back-ups until you get the jailbreak completed - then you can re-enable the option when you get everything restored with the jailbreak.

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**jwalker007** · 02-04-2013, 09:47 PM

Unfortunately for some reason it is grayed out and won't let me uncheck it. I've tried it with both a computer and a iCloud backup with no luck.

**Heisenberg** · 02-05-2013, 01:04 AM

Originally Posted by jwalker007

Unfortunately for some reason it is grayed out and won't let me uncheck it. I've tried it with both a computer and a iCloud backup with no luck.

The backup encryption option is greyed out?? Is it checkmarked?

**iDonev** · 02-05-2013, 09:59 AM

Originally Posted by jwalker007

Unfortunately for some reason it is grayed out and won't let me uncheck it. I've tried it with both a computer and a iCloud backup with no luck.

Are you running OS X? Look for a padlock somewhere on the screen. The option might require additional privilages.

**jwalker007** · 02-07-2013, 10:22 AM

Thank you for your suggestions. I'm traveling and will give it a try Friday evening. Thanks.

**jwalker007** · 02-09-2013, 02:38 AM

Hello everyone,
Yes, I have 7 profiles installed on my iPhone that my IT department put on there so I can us my personal phone to access company email. Question, can I erase all, set up as new, jailbreak and then restore from the most recent backup and accomplish what I need to have corporate email with a jail broken iPhone 5?

**natasftw** · 02-09-2013, 03:07 AM

With profiles installed, it's pretty difficult to say what you can and can't do. Those can have a good bit of control over the functionality of your phone.

**jwalker007** · 02-10-2013, 10:34 AM

Got it figured out. Backed up first then I erased everything, set up as new, jail broke and restored from a backup. Worked great.

**nielro** · 02-25-2013, 03:55 AM

to disable iTunes backup password, read support from [url=http://www.jailbreakqa.com/questions/145651/how-to-disable-backup-password]how to disable backup password - JailbreakQA[/url]

**jwalker007** · 02-27-2013, 11:37 AM

Unfortunately, because of the corporate security on this phone, I could not uncheck the password because it was disabled. I had to follow the steps I outlined.