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  1. Thread AuthorThread Author   #1  
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    Default Backup Password in iTunes

    Anybody getting this password: (The attached device has a backup password set. You need to disable the backup password in iTunes before you can continue.
    Start iTunes, remove the backup password and start this Program again). I went into iTunes and to Summary then Backups. The button is grayed out for Encrypt this iphone backup and I can't seem to remove the backup password. Am I looking in the right place? Thanks
  2. #2  
    kch50428's Avatar
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    Default Re: Backup Password in iTunes

    You may need to go into iTunes and on the device's summary screen, uncheck the option to encrypt back-ups until you get the jailbreak completed - then you can re-enable the option when you get everything restored with the jailbreak.
    3cit likes this.
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    Default Re: Backup Password in iTunes

    Quote Originally Posted by kch50428 View Post
    You may need to go into iTunes and on the device's summary screen, uncheck the option to encrypt back-ups until you get the jailbreak completed - then you can re-enable the option when you get everything restored with the jailbreak.
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  4. Thread AuthorThread Author   #4  
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    Default Backup Password in iTunes

    Unfortunately for some reason it is grayed out and won't let me uncheck it. I've tried it with both a computer and a iCloud backup with no luck.
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    BreakingKayfabe's Avatar
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    Default Re: Backup Password in iTunes

    Quote Originally Posted by jwalker007 View Post
    Unfortunately for some reason it is grayed out and won't let me uncheck it. I've tried it with both a computer and a iCloud backup with no luck.
    The backup encryption option is greyed out?? Is it checkmarked?
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    Default Re: Backup Password in iTunes

    Quote Originally Posted by jwalker007 View Post
    Unfortunately for some reason it is grayed out and won't let me uncheck it. I've tried it with both a computer and a iCloud backup with no luck.
    Are you running OS X? Look for a padlock somewhere on the screen. The option might require additional privilages.
  7. Thread AuthorThread Author   #7  
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    Default Backup Password in iTunes

    Thank you for your suggestions. I'm traveling and will give it a try Friday evening. Thanks.
  8. Thread AuthorThread Author   #8  
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    Default Backup Password in iTunes

    Hello everyone,
    Yes, I have 7 profiles installed on my iPhone that my IT department put on there so I can us my personal phone to access company email. Question, can I erase all, set up as new, jailbreak and then restore from the most recent backup and accomplish what I need to have corporate email with a jail broken iPhone 5?
  9. #9  
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    Default Re: Backup Password in iTunes

    With profiles installed, it's pretty difficult to say what you can and can't do. Those can have a good bit of control over the functionality of your phone.
  10. Thread AuthorThread Author   #10  
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    Default Backup Password in iTunes

    Got it figured out. Backed up first then I erased everything, set up as new, jail broke and restored from a backup. Worked great.
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  11. Thread AuthorThread Author   #11  
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    Default Backup Password in iTunes

    Unfortunately, because of the corporate security on this phone, I could not uncheck the password because it was disabled. I had to follow the steps I outlined.

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