iPhone 7 plus call quality

[anon(10029905)]

I just received my new phone I have noticed that there is a weird sound from the upper speaker when I make calls it's like a robotic sound it's like high pressure going to my ear
Do I have to return my phone or even one is facing the same problem?

 

[kirankannan8]

Hi! My friend owns a 7 Plus and he doesn't seem to be experiencing any such problem.
Maybe you should take it to Apple!

Peace!
-Kiran

 

[nokia4life]

I would take it back mi e doesn't have this issue. Before you do try powering it off , also do the take the sim out put it back in.

 

[dpham00]

Mine doesn't have this problem either

 

[Rob Phillips]

I'm wondering if it's a carrier issue.

Go to Settings > General > About, then wait a second and see if a carrier update pops up. If so, install it. Make a test call.

If that doesn't fix your problem try this: Go to Settings > Cellular > Cellular Data Options > Enable LTE, and change it to "Data Only". Make a test call and see if it fixes your problem.

 

[hinesmj]

I have a similar problem. I wouldn't call it a robotic sound, but the voice on the other end definitely sounds strange.

 

[Simona Dots]

Generally speaking, calls sounded clean and loud, leaving us with little trouble hearing the party on the other end. Once in a while, a bad connection seemed to sneak through, but as is so often the case, we're inclined to chalk that up to issues with carrier networks rather than a flaw in the phone itself.At the end you should contact the Apple store to best resolve the issue.

 

[Ak5hay]

Consult the Apple store, they may replace your product.

 

[msm0511]

You can also try resetting network settings. This should clear things up if it's a carrier connection issue.

 

[TLD1]

My Plus has great incoming call quality and volume, with none of what you mention. My suggestion is to go to your neighborhood Apple store or service carrier store and get a replacement.