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  1. Thread AuthorThread Author   #1  
    TFausett's Avatar
    iPhone Newbie

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    Default iMessage works on iPad and Mac, but not on my iPhone?

    I upgraded my 3GS and iPad to iOS 6. Now since I have done that my iPhone has quit working properly. iMessage doesn't work at all even though it says everything is activated, it also quit recieving pretty much any type of notifications that have to do with any apps besides native ones. For example if somebody contacts me on my Twitter account the notification will show up on my iPad but not on my iPhone. On the iPad everything works just fine after the update no problems. I have been frudstrated with this for a long time and so far I have looked on different sites and on Apples support pages with no help on this issue so please don't put up any apple support links. If Anybody out there has had this problem or knows how to fix it please let me know any help or knowleadge will be greatly appriciated. Also the iPhone is unlocked on T-Mobile if anybody thinks that also could be an issue, but i have tried turning of all the celluar connections and just using WiFi and that still didn't help.
  2. #2  
    Alli's Avatar
    iMore Genius

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    Default Re: iMessage works on iPad and Mac, but not on my iPhone?

    Try signing out of your Apple ID completely and then sign in again.
    Thanked by:
    TFausett (01-14-2013)
  3. #3  
    JustMe'D's Avatar

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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by Alli View Post
    Try signing out of your Apple ID completely and then sign in again.
    In addition to what Alli suggested, reboot your device prior to attempting to log back in to iMessage.
    Thanked by:
    TFausett (01-14-2013)
  4. Thread AuthorThread Author   #4  
    TFausett's Avatar
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    Default Re: iMessage works on iPad and Mac, but not on my iPhone?

    Still no luck. It gets to about half way of sending it than quits. When I turn on iMessage I even get a little notification on my Mac and iPad, but if I turn on iMessage on my Mac or iPad I will get a notification for them on either or but not my iPhone. Any more ideas maybe? Thanks for the help.
  5. #5  
    JustMe'D's Avatar

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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by TFausett View Post
    Still no luck. It gets to about half way of sending it than quits. When I turn on iMessage I even get a little notification on my Mac and iPad, but if I turn on iMessage on my Mac or iPad I will get a notification for them on either or but not my iPhone. Any more ideas maybe? Thanks for the help.
    Is your iPhone number listed along with the Apple ID in the messages settings on all of your Apple devices? If not, whichever device it is, logout of iMessage, reboot that device and then log back in. You should get an alert on your other devices acknowledging that the phone number will now be among the list.
    Thanked by:
    TFausett (01-15-2013)
  6. #6  
    Athanasia Kopana's Avatar
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    Default Re: iMessage works on iPad and Mac, but not on my iPhone?

    Turn off and on send as SMS under send read receipts. This worked for me.
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    TFausett (01-15-2013)
  7. #7  
    John Yester's Avatar

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    Default Re: iMessage works on iPad and Mac, but not on my iPhone?

    Ya I get hit and miss iMessages on MAc and iPad, but always on iPhone.
    John Yester
    Moderator Team Leader, iMore.com


  8. Thread AuthorThread Author   #8  
    TFausett's Avatar
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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by JustMe'D View Post
    Is your iPhone number listed along with the Apple ID in the messages settings on all of your Apple devices? If not, whichever device it is, logout of iMessage, reboot that device and then log back in. You should get an alert on your other devices acknowledging that the phone number will now be among the list.
    Yes it's listed on both my Mac and iPad. I will try rebooting them and logging back in and see if that helps. I think I need to go talk to somebody at the Apple store because I don't get any of my notifications on my iPhone either. Thanks
  9. Thread AuthorThread Author   #9  
    TFausett's Avatar
    iPhone Newbie

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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by JustMe'D View Post
    Is your iPhone number listed along with the Apple ID in the messages settings on all of your Apple devices? If not, whichever device it is, logout of iMessage, reboot that device and then log back in. You should get an alert on your other devices acknowledging that the phone number will now be among the list.
  10. #10  
    JustMe'D's Avatar

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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by TFausett View Post
    Yes it's listed on both my Mac and iPad. I will try rebooting them and logging back in and see if that helps. I think I need to go talk to somebody at the Apple store because I don't get any of my notifications on my iPhone either. Thanks
    Before you do that, connect your iPhone to your computer and create a backup. Also, backup your photos to your computer or cloud storage of some sort. Afterwards, reset your device as new. Once you've reached your home screen, login to iMessages and have someone send you a test message. If it works, great! You could either restore from your previous backup or continue to reinstall of your apps from the purchased section of the App Store and rearrange your home screens again. If your iPhone is still not alerting you when a message arrives then yeah, take it to a nearby Apple Store and have them check it out.
    Thanked by:
    TFausett (01-15-2013)
  11. Thread AuthorThread Author   #11  
    TFausett's Avatar
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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by JustMe'D View Post
    Before you do that, connect your iPhone to your computer and create a backup. Also, backup your photos to your computer or cloud storage of some sort. Afterwards, reset your device as new. Once you've reached your home screen, login to iMessages and have someone send you a test message. If it works, great! You could either restore from your previous backup or continue to reinstall of your apps from the purchased section of the App Store and rearrange your home screens again. If your iPhone is still not alerting you when a message arrives then yeah, take it to a nearby Apple Store and have them check it out.
    Will do I'll let you know if it works.
  12. Thread AuthorThread Author   #12  
    TFausett's Avatar
    iPhone Newbie

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    Default Re: iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by JustMe'D View Post
    Before you do that, connect your iPhone to your computer and create a backup. Also, backup your photos to your computer or cloud storage of some sort. Afterwards, reset your device as new. Once you've reached your home screen, login to iMessages and have someone send you a test message. If it works, great! You could either restore from your previous backup or continue to reinstall of your apps from the purchased section of the App Store and rearrange your home screens again. If your iPhone is still not alerting you when a message arrives then yeah, take it to a nearby Apple Store and have them check it out.
    Well I reset my iPhone and started it as new, so far so good. Logged into iMessage and it worked right away. I am re-downloading all of my apps right now and I am not going to restore it from a back up just in case. Thank you so much I appreciate all the help. I love the iMore community always so helpful.
  13. #13  
    JustMe'D's Avatar

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    Default iMessage works on iPad and Mac, but not on my iPhone?

    Quote Originally Posted by TFausett View Post
    Well I reset my iPhone and started it as new, so far so good. Logged into iMessage and it worked right away. I am re-downloading all of my apps right now and I am not going to restore it from a back up just in case. Thank you so much I appreciate all the help. I love the iMore community always so helpful.
    You're very welcome and I'm glad I was able to help. Take care, my friend, and enjoy the rest if your day...

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