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Re: “Cannot Get Mail – The Connection to the Server Failed”
I will try my best to assist you.
Originally Posted by Paula Guzman
Okay, but when you say you "reset everything", what specifically did you do.
I have removed iCloud, gmail, hotmail on my iPad, and have reset everything, and then reinstalled them,
This is usually associated with server problem from the site you are trying to access or from internet or firewall restrictions. Be sure to check both. Also, is your iPad Wi-Fi Only or Wi-Fi + Cellular? If the latter, attempt to access your iCloud email via cellular data and see if you're able to, if you haven't tried already.
then went back and completely deleted iCloud again, on my iPad 7.1.1 and it still states “Cannot Get Mail – The Connection to the Server Failed”.
Just because your iPhone 5 can access your email, it doesn't mean that you do not have internet service issues, especially if your iPad is Wi-Fi Only. Just in case, reboot both the router and your iPad to see if the connection issue resolves itself.
Everything works on my iPhone5
So it isn't my internet service.....
I understand. I, too, was a longtime PC user and found the Apple way of doing things to be awkward, but not anymore. Give it time, you'll adjust.
I had a PC before I got this iPad and it didn’t give me half the headaches this is giving me.
I don't know what the heck they are referring to either, in regard to the iPad. As for adjusting to Apple products, give it time. You will like it soon.
Some of the suggestions I've gotten from other sites is to change the “inheritable permissions” and I don’t understand what the heck they are talking about, LOL, and frustrated. I’m not stupid, or computer illiterate either
. It’s just that I switched over to Apple and it is a new learning process.
I had a Hotmail account that was changed to outlook.com and I use it daily. Having said that, go to Settings - Mail, Contacts, Calendars - Add Account and then select "Outlook.com". Enter your outlook.com email address and passcode then select "Next". That's basically all there is to it. Your Outlook.com account should be configured on your iPad.
So at this point I can not get any of my emails from Hotmail that has switched their business over to outlook. I have gmail and I just completely got rid of iCloud because I have never used it.