Why is my phone stuck on Apple screen & i can not get my phone to turn off

[iMore Question]

My phone was doing update 10.1 & now the screen has been stuck on Apple logo with loading bar for 10 hours & it won't let me shut it down, what's wrong?

 

[Tartarus]

Why is my phone stuck on Apple screen & i can not get my phone to turn off

Hi, welcome to iMore.

Please put your iPhone in DFU mode and restore it with iTunes.

Here's how to put your iPhone in DFU mode: https://www.imore.com/how-to-iphone-ipad-dfu-mode?client=safari

If you have any further questions, please join our forum. We're happy to help.

 

[jonrenia]

Oh! Great share... one of my friend suffered from this problem

 

[ankbertts]

Recover your phone with itunes