1. iMore Question's Avatar
    My IPhone6 got ruined. Bought new IPhone7 and tried to restore from old IPhone6 backup through ITunes. Getting not compatible or corrupt message.
    11-20-2016 08:35 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Were you running an iOS beta on your iPhone 6? If that's the case you'll need to install the beta on your iPhone 7 because they're not backward compatible.

    If that's not the case you might want to think about setting your iPhone 7 up as a new device. Doing so generally results in slightly better performance and battery life than restoring from a backup.
    11-20-2016 08:37 PM
  3. Queena Yang's Avatar
    Make sure you have installed the latest version of iTunes on your computer.
    11-23-2016 03:23 AM

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