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iMore Question
My ipad mini will not open after putting in pass code. The passcode is accepted, the screen changes to my wallpaper (no icons show), then quickly changes back to the apple screen. I've tried the soft reboot and the hard reboot. Nothing works. Apple can't diagnose the problem without having the ipad open, so that isn't helping either. Anyone else had this problem? How might it be fixed? The nearest Apple store is over two hours away, one way.....and they don't seem to have an email address so I can contact them. I've not had much luck from the Apple site.