Why won't my iPhone 6 recharge with the phone on, must turn phone off to charge battery?

I

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iphone 6 will not recharge with phone on, must turn phone off to charge battery.

when phone is on it, charging icon appears but the phone is not charging
 

anon4757448

Well-known member
Apr 4, 2012
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Re: iphone 6 will not recharge with phone on, must turn phone off to charge battery.

That's definitely not right. If you have an Apple Store near you, make an appointment at the Genius Bar.