Steps not recorded in store. Tap feature not working

[iMore Question]

I have tried taping lightly - a little bit harder. Nothing really works
I so wanted my store mile to be recorded.

 

[Just_Me_D]

If you'd like for us to assist you in this matter, please don't assume we know what you're talking about. Take the time to be a bit more detailed. Knowing the type of device and app used would be quite helpful to us.