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After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.
anon(9602380)
Well-known member
Weelcome to iMore.
Are you up to date with iTunes and iOS. Have you tried rebooting your computer. And a hard reset on your phone as well. Hold the power & home button at the same time until you see the logo. Then release the buttons and wait for it to finish. This works on phones up to the 6s/6s Plus. If you have an iPhone 7 then hold the power and volume down button together until you see the logo. Then release the buttons and wait for it to finish. Give my suggestions a try.
If you need further assistance please feel free to sign up and become a member. Thanks!
Are you up to date with iTunes and iOS. Have you tried rebooting your computer. And a hard reset on your phone as well. Hold the power & home button at the same time until you see the logo. Then release the buttons and wait for it to finish. This works on phones up to the 6s/6s Plus. If you have an iPhone 7 then hold the power and volume down button together until you see the logo. Then release the buttons and wait for it to finish. Give my suggestions a try.
If you need further assistance please feel free to sign up and become a member. Thanks!
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