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iphone 5 picking up call issues

klompjeusa

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Apr 3, 2013
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Hi,

The last few weeks (I think) i am having issues picking up a call.
My phone rings, I pick up, I hear the other party, they don't hear me.

I call back and all works fine.

So far this is what I have done.

1) Power down power back up. - No luck.
2) Called apple. They told me to do a down load with no issues noticed.
3) They made me do a full restore and I did not put my back up back.

Still the same issue.

Anyone an idea. All help is welcome!!!

Thanks
 

Alli

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Apr 28, 2009
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If you restored as new and still had the problem, you need to make an appointment with your nearest Genius bar and take it in for an exchange.
 

Jaguarr40

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Jan 14, 2011
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I don't believe that is the OPs issue and Alli is right. Use her advice and you will be that much more ahead of the game.:)
 

Chase Isley

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Mar 11, 2013
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Yeah if most any issue like that continues after you do a restore, and don't restore from a backup afterwards, Apple will replace the phone for you without any fees as long as it is still under warranty.
 

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