1. Nepaiphone's Avatar
    I have a slight crackling noise when on calls. I contacted apple support and they had me record a voice memo and listen to it. There was no crackle/pop with the recording just calls. Anyone else.
    09-25-2017 06:45 PM
  2. GolferChris68's Avatar
    Yes, I've noticed the same thing. It's not on all calls, but probably half of them. I'm hoping they can fix that with an update, as I don't think it's hardware related.
    09-25-2017 06:48 PM
  3. ThrottleJohnny's Avatar
    It's a known issue. Hopefully a software update will fix it.

    https://www.phonearena.com/news/Some...-calls_id98356
    09-25-2017 06:49 PM
  4. TripleOne's Avatar
    I’ve heard people reporting such problems on Twitter too. Hopefully Apple will come up with a fix.
    09-25-2017 06:50 PM
  5. Nepaiphone's Avatar
    Ahh yes thanks for the responses. Looks like there are other complaints. Found an article on macrumors and the one below.

    iPhone 8 Plus Owners Are Complaining of Crackling Noise Issues During Calls Hope its software as i got mine from Verizon and they have NO stock to exchange (but doubt that is a fix)
    09-25-2017 07:07 PM
  6. bakron1's Avatar
    I have have the crackling issue during calls on my iPhone 8 too, I thought it was just me, but really noticed it today after a couple of long calls with some of my clients. I am also hoping it’s a software bug.
    09-28-2017 07:40 PM
  7. panjwani's Avatar
    Facing the same issue thought it was just me sigh of relief
    09-30-2017 08:26 AM
  8. SquireSCA's Avatar
    What would help, is for people who have the crackling to report what carrier and version of the phone that they have.

    The ATT and Tmo versions are using the intel cell modem, which lacks CDMA capability, and doesn't get as good of quality and signal strength as the Qualcomm chips found in the Verizon, Sprint and Unlocked phones.

    When I got my 8+, I didn't go through ATT. I went to the Apple store and they were out of Unlocked versions, so I just paid for the Verizon version cash, and popped my ATT sim in there and off I went.

    I haven't noticed crackling yet, but I will check.

    It's a known issue and they promise a software fix, but I am curious if it's related to one modem or the other...
    10-01-2017 07:17 AM
  9. Buckeye2009's Avatar
    I have the Unlocked and use on Verizon and I had the crackling noise. I'm enrolled in the Apple Beta program on 11.1 and the crackling seems to be gone now.
    10-01-2017 08:34 AM
  10. bakron1's Avatar
    I have the Unlocked and use on Verizon and I had the crackling noise. I'm enrolled in the Apple Beta program on 11.1 and the crackling seems to be gone now.
    I am hoping your observation is true and it’s fixed through a software update.
    10-01-2017 04:59 PM
  11. Nepaiphone's Avatar
    Im on verizon and get crackling once in a while
    10-01-2017 07:35 PM
  12. Garz's Avatar
    I have no crackling and my versions is a GSM only 8 plus that I bought through T-Mobile. I know a few that have it and all have Verizon with the SIM unlocked/CDMA versions. Anybody have this with a GSM only phone? just curious.
    10-01-2017 10:21 PM
  13. Garz's Avatar
    Today’s release of 11.0.2 is said to have fixed it according to release notes.
    10-03-2017 12:31 PM
  14. Nepaiphone's Avatar
    Seemed to have fixed it for me. Have not heard the crackling noise
    10-07-2017 02:15 PM

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